Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    Junior Member
    Join Date
    Oct 2011
    Location
    Algiers, Algeria
    Posts
    4
    Post Thanks / Like
    Rep Power
    0

    Re: Send to mail, error # 0801

    Hi,
    yes I read the e-manual carefully and I did all the parameters but it's still not working (Error # 0801)
    Just for information, I have an iRC-2020i witch is working fine in the same environment, I copied the same parameters (smtp server, ports, etc.) on the iRC1020i and still not fixed.
    I noticed this: on iRC-2020i there is a parameters to authorize the SSL SMTP (TX SMTP) witch is not figured on the iRC1020i parameters.

    any idea to activate SSL SMTP?
    regards


  2. #12
    Junior Member
    Join Date
    Oct 2011
    Posts
    3
    Post Thanks / Like
    Rep Power
    0

    Re: Send to mail, error # 0801

    I had just successfully configured scan to email on a ir adv c2020h on a network running a cisco 1800 router. Apparently the router only allows Transmission of email with SSL to be sent out into the Internet. The exact same settings could not be used on their ir2018 which does not have SSL support. Now it's working seamlessly.

    Btw gmail is mandatory SSL smtp reliant. So if the copier has no SSL authentication, you cannot use gmail settings. Try a regular smtp server which does not use SSL.


  3. #13
    Junior Member
    Join Date
    Oct 2011
    Location
    Algiers, Algeria
    Posts
    4
    Post Thanks / Like
    Rep Power
    0

    Re: Send to mail, error # 0801

    Hi Guys, I wold like first thank you for your help. the copier iRC2010i is not supported SSL authentication then it can not send e-mail with gmail.i should use only the iRC2020i to send e-mails


  4. #14
    Field Supervisor 5,000+ Posts


    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    12,073
    Post Thanks / Like
    Rep Power
    153

    Re: Send to mail, error # 0801

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here