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Thread: ir3300

  1. #1
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    ir3300

    hi everyone i have a ir3300copier which has a reading of 1.5lakhs copies, now the copier is showng a eroor ie jamming in duplex area, i checked there and i didnt find any paper there, i cleaned the sensors/replaced, still the jamm problem is there, what is the issue

  2. #2
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: ir3300

    Here attached the jam errors and the position of the detectors.
    Attached Files Attached Files

  3. #3
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    Re: ir3300

    i tried with all these, the problem is still there

  4. #4
    Senior Tech 100+ Posts doktor's Avatar
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    Re: ir3300

    Write the jam code.

  5. #5
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Re: ir3300

    you have jamming paper in duplex area ....that means it have something sensor was broken there ..try change it ....or enter at service mode to reinitialized all memory ...we waiting the error message if you have in this ir3300 ?
    BEST TECHNICIAN . NICE PEOPLE .

  6. #6
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    Re: ir3300

    it is not showing any error code it shows paperjammed plz emove it , it is on the duplex or in the fixing area

  7. #7
    Service Manager 2,500+ Posts
    ir3300

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    Re: ir3300

    The jam code will be displayed in service mode, copier / display / jam.

  8. #8
    Technician DIMM's Avatar
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    Re: ir3300

    We had a publishing company as a customer. But it was impossible to set the series iR2200 to 3300 in their building.
    We believe it was something electrical breakdown when they started the presses at night. A DC-CON clear, followed by a sound from the duplex area, were performed almost every day.
    But all the other Canon printers have worked well there.

  9. #9
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    Re: ir3300

    Quote Originally Posted by skynet View Post
    The jam code will be displayed in service mode, copier / display / jam.
    jam code

  10. #10
    Senior Tech 250+ Posts
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    Re: ir3300

    Does the machine show paper jam immediately it is switched on? If so check on the sensor flags and the wiring.If the machine shows the jam during copying,check on the duplex drive belt and the general drive system of the duplex.

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