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  1. #21
    Technician
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    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    It does not give me any error code. This message appears on the display: "sheets jam" Open left / drawer door.

    There is no sheet inside the copier.

  2. #22
    Service Manager 10,000+ Posts
    Canon IR2020 problem with E805!! Please help me resolve !!!

    teckat's Avatar
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    Cool Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    Quote Originally Posted by fefemusic View Post
    It does not give me any error code. This message appears on the display: "sheets jam" Open left / drawer door.

    There is no sheet inside the copier.


    in service mode check the Jam Codes





    Jam history description (JAM)
    Item Explanation
    [1] Number The larger the number of a jam, the more recently it has occurred.
    [2] Jam date Date of jam occurrence
    [3] Jam time
    [4] Jam recovery time
    [5] Location 3: Host machine, 4: ADF, 5: Finisher
    [6] Occurrence category 0: Host machine, 1: ADF, 2: Finisher
    [7] Jam code = Jam cause
    [8] Total counter display
    [9] Pickup stage position 0: Manual feed tray, 1: Cassette 1, 2: Cassette 2, 3: Cassette 3, 4: Cassette 4
    [10] Paper size


    Host machine
    0104 Pickup assembly delay jam
    0208 Pickup assembly stationary jam
    010c Delivery assembly jam
    010e Second delivery assembly delivery delay jam
    0210 Delivery stationary jam
    0212 Second delivery assembly stationary jam
    0214 Host machine retention paper jam
    1118 Door open jam
    0120 Duplexing paper sensor 1 delay jam
    0221 Duplexing paper sensor 1 stationary jam
    0124 Duplexing paper sensor 2 delay jam
    0228 Duplexing paper sensor 2 stationary jam


    ADF
    0000 Unknown jam
    0007 Initial stationary
    0008 Read sensor delay jam
    0009 Read sensor stationary jam
    000a Paper absence (Pull out the document.)
    000c Delivery reversal sensor delay jam
    000d Delivery reversal sensor stationary jam
    000e ADF cover open error
    000f User ADF open error
    0010 Pickup NG

    Finisher
    0130 Inlet sensor delivery delay jam
    0231 Inlet sensor delivery stationary jam
    0033 Bundle delivery jam
    0035 Stapler jam
    1036 Power-on jam
    1137 Door open jam



    Error history description (ERR)
    Item Explanation
    [1] Number The larger the number of an error, the more recently it has occurred.
    [2] Error date Date of error occurrence
    [3] Error time
    [4] Location 3: Main unit, 5: Finisher
    [5] Error code Error code (4-digit code; for a definition of the code, see the "Error Code" Chapter.)
    [6] Detail code Detail code of the error code (4-digit code; for a definition of the code, see the "Error Code"
    Chapter.)
    [7] Total counter display
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #23
    Technician
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    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    Good morning guys and thank you for the patience you have shown me ...
    I know how to get into service mode (*, 2.8, *), but I do not know how to continue later to check for errors. Could you tell me the procedure?
    Thank you.

  4. #24
    Service Manager 10,000+ Posts
    Canon IR2020 problem with E805!! Please help me resolve !!!

    teckat's Avatar
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    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    Quote Originally Posted by fefemusic View Post
    Good morning guys and thank you for the patience you have shown me ...
    I know how to get into service mode (*, 2.8, *), but I do not know how to continue later to check for errors. Could you tell me the procedure?
    Thank you.



    http://manuals.zedt.eu/printers/file...02020%20sm.pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #25
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Location
    Southwestern Ontario
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    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    Quote Originally Posted by teckat View Post
    Poster says Fan is missing
    That'll do it..lol

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