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  1. #1
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    canon ir4570 wont scan documents to server

    replaced main controller,machine was powering on @ off intermittently,controller fixed the problem,however now wont scan doc.s to server or rx doc.s to file either,both go to the same file,what should i do. It does have universal printer kit. Was working before replaced main controller,been trying to reestablish conn to server but user name and passwords im trying arent working and cust doesnt know them either
    Last edited by kevin; 11-14-2011 at 07:49 PM.

  2. #2
    Service Manager 1,000+ Posts
    canon ir4570 wont scan documents to server

    charm5496's Avatar
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    Re: canon ir4570 wont scan documents to server

    you need to re-establish those connections to the server from the copier with the proper username and password to acces the shared folders.
    Accidents don't just happen. They must be carelessly planned.

  3. #3
    teacher-guide-expert-guru 2,500+ Posts
    canon ir4570 wont scan documents to server

    zoraldinho's Avatar
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    Re: canon ir4570 wont scan documents to server

    Are you Canon autoriesed tech?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  4. #4
    Service Manager 10,000+ Posts
    canon ir4570 wont scan documents to server

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    Re: canon ir4570 wont scan documents to server

    Quote Originally Posted by kevin View Post
    replaced main controller,machine was powering on @ off intermittently,controller fixed the problem,however now wont scan doc.s to server or rx doc.s to file either,both go to the same file,what should i do. It does have universal printer kit. Was working before replaced main controller,been trying to reestablish conn to server but user name and passwords im trying arent working and cust doesnt know them either

    Did u put back in your P PRINT & USER PRINT settings ?????
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: canon ir4570 wont scan documents to server

    yes i put all the settings to the proper setting

  6. #6
    Service Manager 10,000+ Posts
    canon ir4570 wont scan documents to server

    teckat's Avatar
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    Re: canon ir4570 wont scan documents to server

    Quote Originally Posted by kevin View Post
    yes i put all the settings to the proper setting

    this makes three different posts on same subject why not go for FOUR
    Last edited by teckat; 11-15-2011 at 01:54 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Service Manager 1,000+ Posts
    canon ir4570 wont scan documents to server

    charm5496's Avatar
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    Re: canon ir4570 wont scan documents to server

    Quote Originally Posted by teckat View Post
    this makes different three posts on same subject why not go for FOUR
    I agree why not start a new post for every question you have? Just think of the possibilities!!!
    Accidents don't just happen. They must be carelessly planned.

  8. #8
    XCanonTech
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    Re: canon ir4570 wont scan documents to server

    Hi Kevin, can you browse the network from the scan tab?

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