Canon LBP 5000 - black problem

[savi0r]

Hi all. I cleaned the cartridges ( mag roller, doctor blade, contacts, etc) and it still does the same thing. Black is moved about 1 cm and cyan makes a bit of a shadow. I tried with other 4 cartridges and the image is exactly the same. So my guess is that the problem is not from the cartridges. Even after changing the cartridges, it still says in the status window "black - check cartridge". So something is not right with the printer. Any ideas?

[savi0r]

Hi all. I still haven't solved the problem with this printer. Someone said that the laser must pe "aligned" somehow. Any ideas how i can fix the misaligned colors?

[blazebusiness]

On single pass printers like the function of the transfer belt is similar to a charge transfer roller. It provides a HV charge to the back of the paper to pull the toner down. It could in no way affect the registration. On carousel type printers, the transfer belt has toner applied to it in successive passes and then the total image gets applied to the paper.

Had a 5000n with colours **WAY** out of alignment. factory reset fixed it when multiple re-calibrations did not
Restored factory default . . . bang on - perfect - A1 - first time.

On a different machine i had to replace the generic toner cartridges with oem ones to fix the issue. DO NOT use crappy generic toner and you will have much better results


Print out an error code and look for error 54.XXXX color plane registration. How many clicks on that printer?

[savi0r]

How can i do a factory reset on this canon lbp 5000? The printer has under 2000 pages. It looks very good, inside out. I tried with another pack of toners and it does the same thing. Black is shifted aprox 1 cm down.

[blazebusiness]

How can i do a factory reset on this canon lbp 5000? The printer has under 2000 pages. It looks very good, inside out. I tried with another pack of toners and it does the same thing. Black is shifted aprox 1 cm down.

Sorry to take so long to get back to you. The Canon Lbp 5000 series is different than the Hp equivalent in that you can only access service modes and other features thru the print driver. That means you have installed the Capt software driver for your operating system. That driver includes features for manipulating the printer and service mode access.

For misalignment problems the manual recommends the following:
Probable cause
When the toner level is low or the photosensitive drum is deteriorated, a defective
image “color misalignment” may occur.
Servicing work
In the printer driver, execute “calibration” and set “No” to gray correction,
following the procedures mentioned below. When the color misalignment is
not eliminated, clean the color misalignment sensor.
1. Calibration
1)Å@Activate the Status window from the printer driver.
2)Å@In the option menu in the Status window, select “Utility” and click
“Calibration”.
3)Å@Press the OK button.
2. Use Pure Black
1) Select the "Quality" page in the printer driver.
2) In “Quality” in the page, click the “Settings” button.
3) Set “No” to Use Pure Black.
3. How to clean the color misalignment sensor
Wipe the sensor surface with a material such as lint-free paper dampened

Display the Printer Status Window:Run by clicking [ ] (Display Printer Status Window) in locations such as in the [Page Setup] sheet in the [Document Properties] dialog box.
The functions on the Printer Status Window are the same on both Windows 98/Me
and Windows 2000/XP/Server 2003.

Menu Bar
[Job] Menu Performs a job operation (pause, resume, or delete). Also, when a job
is paused for some reason, you can resume the job by selecting
[Resolve Error]. The current job for which you have no access
permission is grayed out.
[Options] Menu Allows you to change the preferences for the Printer Status Window
and perform calibration of the printer.
[Help] Menu Allows you to search for the desired items using keywts
The [Utility] menu performs calibration of the printer or Con
figuration Page Print.

[Calibration]
Performs calibration of the printer manually. Perform calibration when the colors have
changed and the data is not printed in the correct colors or alignment off.

The above info lets users access calibration for color or alignment problems but to reset the printer you must access service mode :

LBP5000 / LBP5100
The machine is equipped with service mode to enable the service person to check its condition. On a PC, enter the appropriate ID from the keyboard to add a special
menu to the Printer Status Window screen.
Starting Service Mode
1. Turn on the power so that the Printer Driver screen appears.
2. On the Drive screen, bring up the Status window [1].
3. Enter the appropriate password (*28*) from the keyboard.
4. See that service mode [2] has appeared on the Option menu of the Status Window screen.

Look for Printer Information Settings-Printer Settings Restoration

[vincecorp]

Hello

I had the same problem and I solved it.

This is planned obsolescence. I post two links in english and in french to solve the problem.
(sorry for my poor english).

In french :
http://mesproductions.free.fr/electr...LBP5000-fr.zip
And in english :
http://mesproductions.free.fr/electr...LBP5000-en.zip

Good luck !