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  1. #1
    Senior Tech 250+ Posts
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    Canon ir 2016 - e003 error

    Hi all. I have this problem with a Canon ir 2016. I changed the fixing film, and after about 2 days, it started giving e003 error. I'm really confused about one thing. The connector from the fixing film assy and the power supply really seems to not make perfect contact. I'm sorry about my explanation or my english, so i attached a photo of the gap that doesn't seem right. Please feel free to give any advice about how i can fix this problem. Thanks

    P071211_16.391111111111111.jpg


  2. #2
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon ir 2016 - e003 error

    Man u just change the fixing film or u mean you change the fixing film unit ?


  3. #3
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    Re: Canon ir 2016 - e003 error

    Just the fixing film. The old one was broken. And i'm not sure if the e003 error is caused by an imperfect contact, if that is the case in the picture i attached.


  4. #4
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon ir 2016 - e003 error

    okay man it happened with me in few days and it was the fixing film broken ,so i changed it and also it gives me same error so i changed the fixing film asseambly. and after that everything goes okay so change the fixing asseabmleee


  5. #5
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    Re: Canon ir 2016 - e003 error

    I know changing the fixing film assy would solve my problem, but i am trying to fix mine. How about the photo i posted? Does that connector go all the way on the "+" of the assy or that gap in the photo must be there? If this isn't the problem, i am planning to clean the fixing film assy again and change the vaseline. Waiting for your ideas.


  6. #6
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    Re: Canon ir 2016 - e003 error

    all the way


  7. #7
    Field Supervisor 500+ Posts
    Canon ir 2016 - e003 error

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    Re: Canon ir 2016 - e003 error

    Quote Originally Posted by savi0r View Post
    I know changing the fixing film assy would solve my problem, but i am trying to fix mine. How about the photo i posted? Does that connector go all the way on the "+" of the assy or that gap in the photo must be there? If this isn't the problem, i am planning to clean the fixing film assy again and change the vaseline. Waiting for your ideas.
    Usually vaseline is used for "OTHER KIND" of fixing units, but you can try ...



  8. #8
    Service Manager 10,000+ Posts
    Canon ir 2016 - e003 error

    teckat's Avatar
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    Re: Canon ir 2016 - e003 error

    Quote Originally Posted by savi0r View Post
    hi all. I have this problem with a canon ir 2016. I changed the fixing film, and after about 2 days, it started giving e003 error. I'm really confused about one thing. The connector from the fixing film assy and the power supply really seems to not make perfect contact. I'm sorry about my explanation or my english, so i attached a photo of the gap that doesn't seem right. Please feel free to give any advice about how i can fix this problem. Thanks

    P071211_16.391111111111111.jpg
    fm2-3345-000 1 fixing assembly 120v
    fm2-3352-000 1 fixing assembly 230v except cn
    fm2-3328-000 1 fixing assembly 230v cn



    fm2-3346-000 1 fixing film assembly 120v
    fm2-3353-000 1 fixing film assembly 230v except cn
    fm2-3329-000 1 fixing film assembly 230v cn


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
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    Re: Canon ir 2016 - e003 error

    Quote Originally Posted by V-P View Post


    Usually vaseline is used for "OTHER KIND" of fixing units, but you can try ...
    Siliconic vaseline MUST be used. Otherwise, the film may not rotate or it's lifespan will be very short. I'll rebuild the fuser one more time today and hope all goes well. Thank you all for your advice. It helped.


  10. #10
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    Re: Canon ir 2016 - e003 error

    Hi all. First of all, thank you for your support. Second, i found the problem. It was an imperfect contact (the one showed in the photo in the attachement) and it cracked my heating element. Teckat, thanks for the part numbers, but here in romania, the fixing assy costs about 600 euros. So it's very expensive. I found just the heating element at about 40 euros. Thank you all again for your repplies.


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