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  1. #1
    Service Manager 10,000+ Posts
    image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum Enc

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    Thumbs up image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum Enc

    A Measure to Address E012-0x04 Due to a Worn Drum Encoder

    Products Affected: Serial Numbers Affected:
    image RUNNER ADVANCE C5030 --GNG00001 ~ GNG54772
    image RUNNER ADVANCE C5030G --EUV00001 ~ EUV50045
    image RUNNER ADVANCE C5035 --GNW00001 ~ GNW55450
    image RUNNER ADVANCE C5035G --EUQ00001 ~ EUQ50161
    image RUNNER ADVANCE C5045 --GPQ00001 ~ GPQ54857
    image RUNNER ADVANCE C5045G --EUK00001 ~ EUK50173
    image RUNNER ADVANCE C5051 --GQM00001 ~ GQM55080
    image RUNNER ADVANCE C5051G --EUF00001 ~ EUF50229

    SEE PDF's>>>>>>>>>>>

    Replace the Encoder assembly---Cord wheel.pdf
    Attached Files Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #2
    Field Engineer 100+ Posts fchu5959's Avatar
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    Thumbs up Re: image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum

    [QUOTE=teckat;262614]A Measure to Address E012-0x04 Due to a Worn Drum Encoder

    Hi all,

    Thanks for the info Teckat.


    cheers

  3. #3
    Field Supervisor 500+ Posts
    image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum Enc

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    Re: image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum

    Quote Originally Posted by teckat View Post
    A Measure to Address E012-0x04 Due to a Worn Drum Encoder

    Products Affected: Serial Numbers Affected:
    image RUNNER ADVANCE C5030 --GNG00001 ~ GNG54772
    image RUNNER ADVANCE C5030G --EUV00001 ~ EUV50045
    image RUNNER ADVANCE C5035 --GNW00001 ~ GNW55450
    image RUNNER ADVANCE C5035G --EUQ00001 ~ EUQ50161
    image RUNNER ADVANCE C5045 --GPQ00001 ~ GPQ54857
    image RUNNER ADVANCE C5045G --EUK00001 ~ EUK50173
    image RUNNER ADVANCE C5051 --GQM00001 ~ GQM55080
    image RUNNER ADVANCE C5051G --EUF00001 ~ EUF50229

    SEE PDF's>>>>>>>>>>>

    Replace the Encoder assembly---Cord wheel.pdf
    Teckat,

    Do you have any "real life" data on the yield of the color drums ?
    I have a customer interested in this, but my 2 field machines are still under 60K copies.

  4. #4
    Service Manager 10,000+ Posts
    image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum Enc

    teckat's Avatar
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    Re: image RUNNER ADVANCE C5000 SERIES-Measure to Address E012-0x04 Due to a Worn Drum

    Quote Originally Posted by V-P View Post
    Teckat,

    Do you have any "real life" data on the yield of the color drums ?
    I have a customer interested in this, but my 2 field machines are still under 60K copies.


    Canon Drum life percentages are not an accurate science on any imageRunner

    Real Life Data Yield >depends on total printed area coverage, printer environment, paper type and other.

    We don't track yield because all contracts include the Drum or Drums, contracts are adjusted yearly to include excess usage of Drum/Drums, parts and clicks-
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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