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    Just installed a c5051 What are some common Errors that we are seeing on the c5000

    New machine c5051 a couple months ago so it should have all the updates. What errors should I review or issues to worry about. I know all about the fixing unit noises. ITB upgrades. Developer drive was fixed on these big ones or soon after launch right?

    Anything else? Oh and what about the internal finisher. Isnt there some glitchy crap or hardware problems with those?


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    42 views and nothing worth discussion? Really?


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    If you are familiar with ITB and fixing problems,you have nothing to worry about.


    internal finisher issues:

    E532-0002 error due to the stapler coming off
    jam 1101 issue
    E532-0001
    corner bend of paper due to lower curl of paper
    1400 jam attributed to the left inner cover

    A little knowledge is a dangerous thing

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  4. #4
    Senior Tech 100+ Posts MrB's Avatar
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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    Watch out for E0075's
    Could be a number of problems
    I have had a few of these where the ITB has traveled to the rear or the front of the ITB asm,
    There a few things you can do, like after realigning the belt to lift or lower the driver motor (depending on which way the belt has gone)
    Also Ive had a couple of times where the ITB tension holder snaps and this will loose tension on one side of the tension holder (Thus the belts moves across again)


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    Quote Originally Posted by MrB View Post
    Watch out for E0075's
    Could be a number of problems
    I have had a few of these where the ITB has traveled to the rear or the front of the ITB asm,
    There a few things you can do, like after realigning the belt to lift or lower the driver motor (depending on which way the belt has gone)
    Also Ive had a couple of times where the ITB tension holder snaps and this will loose tension on one side of the tension holder (Thus the belts moves across again)
    Thanks I would like to know the part number for the tension holder you mean. For sure want to order some of those to be ready. When a e0075 happens isnt it just time to rebuild the ITB? I havent yet taken apart one in the field but have taken one apart and learned the system.


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    A little knowledge is a dangerous thing

    Click here to be sure



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    Senior Tech 100+ Posts MrB's Avatar
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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    May find this helpful
    attach_ITB_110414[1].pdf


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    Ok itb covered. On new machines that have been delivered recent we shouldnt have to worry about weak parts. What else?


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    Re: Just installed a c5051 What are some common Errors that we are seeing on the c5

    Not really issues just a few things I picked up the other day.

    Measures against jam (010A, 020A, FF0A, 010C, 020C) due to the fault in the jam detect sensors PS39, PS40

    irac9000-038.pdf


    Side image missing due to soiled polygon mirror
    <Cause>
    If the product is installed in the environment where fine dust of less than 1 micrometer in diameter is suspended

    irac9000-035.pdf

    In case anyone needs it-
    Gripper Unit Kit for Inner Finisher-A1 Replacement Procedure

    ft1-0519-010.pdf


    Ignore the file names irac9000 etc that's the way Canon Europe decide to name things

    Last edited by skynet; 12-12-2011 at 03:00 PM.

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