Hello,

I am having a problem with a Canon iR6000 printer... Recently I reformatted my friends computer. After reinstalling Windows, I went ahead and installed the Canon iR6000 printer driver so he could wirelessly print to the iR6000 like he's always been able to.

I was able to set it up and get it working fine where he can print wirelessly again, but now whenever he goes to print it first asks him for the Department ID and Password. Now I have the printer on my computer as well and it does NOT ask me for the Department ID and Password, which is why I'm totally confused.

How do I get his computer to NOT ask him for the Department ID and Password every time he wants to print? If anyone can help me with this, I would really appreciate it.

Thanks so much!