Hello,
Hoping to get some help with a strange issue. I have a .xlsx (Excel 2010) spreadsheet that, when printed to a Canon iRC5185, the borders are fuzzy. When printing the same document to an iRC3380 (or anything else) the print output looks great. I printed another spreadsheet, a .xls (Excel 2003) file format to both printers and the ouput is fine. It's only when printing out of Excel 2010 to a 5185 that a spreadsheet prints the output with fuzzy borders. I've tried every new driver off the Canon site I could get my hands on.. Basically, I'm still trying to figure out if this is a software/driver related issue, or is it an issue (hardware or software) with the PCL/PS board? on the 5185. I must admit I AM NOT a MFD/copier tech.. I've done mostly PC hardware and software support for a while and have worked on more HP printers than I care to admit, but I am not a copier guy. I'm really just trying to rule out any issue with the 5185 at this point.
Thanks in advance for any help, I'm new here.
-jay
Bookmarks