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  1. #21
    mimransk
    Guest
    yes i have apply same above method but there is no additional button in imageclass D1120
    plz do some thing i have never use it before,and also i have bought it new recently before use it, its make me prob

  2. #22
    mimransk
    Guest
    yes sir i have already apply above method but unfortunately there is no additional function button but i have try above function when i am press 2 on boot time then msg appear on screen "wait.."
    but no response only showing wait... and stuck all keys. i was just open new sealed pack this imageclass d1120 and i m v.sad before use it make me prob.... plz boss help me tell me how to reset it.

  3. #23
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Hopefully someone else here will have the answer to your problem. As I mentioned, I do not work on these consumer grade products. I work on the business lines only. When I looked at a picture of your device, I could not see the resemblance to any product I service. Your best help may come from a store where these are actually sold, a knowledgeable sales person may have the resources you need to get rid of your log-on screen...

  4. #24
    Master Of The Obvious 10,000+ Posts
    Canon IR3530, department ID and Password Removal

    blackcat4866's Avatar
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    Quote Originally Posted by mrfixit51 View Post
    ... Your best help may come from a store where these are actually sold, a knowledgeable sales person may have the resources you need to get rid of your log-on screen...
    hmmmm, ... knowledgeable salesperson, ... Staples.
    Nope. I don't think I ever heard those words used in the same sentence.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #25
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    I know they are as scarce as Tooth Fairy's, but they must exist somewhere... ;-)

  6. #26
    Technician
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    Re: Canon IR3530, department ID and Password Removal

    Canon Master password is 4559769

  7. #27
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    Re: Canon IR3530, department ID and Password Removal

    Quote Originally Posted by mrfixit51 View Post
    Press Additional Functions button
    Press 2 button
    Press 8 button
    Press Additional Functions button
    Navigate to "Clear"
    Navigate to "PWD", then press OK
    Turn off copier
    Turn on.

    I cannot make it any simpler unless you bring me the copier, and I do it for you...
    After press the Additional Functions button the 2 and 8 there is no additional Functions button anymore but it change to a "Done" button
    ??

  8. #28
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    Thumbs up Re: Canon IR3530, department ID and Password Removal

    I have a European IRC1028if and I found how to clear the password.

    Press Main menu
    Press 2
    Press 8
    Press Main menu, after a 4 seconds you see "Copier"
    Press Copier
    Press Function
    Press Clear
    Press PWD-clear

    Switch off with main switch, switch on
    after running Press additional settings button and choose Id System management, now you in !!
    To find Function, Clear, PWD-clear scroll down in the menus

    IRC1018if.JPG
    Last edited by Boldman; 10-25-2016 at 05:18 AM.

  9. #29
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    Exclamation Re: Canon IR3530, department ID and Password Removal

    I had the same issue at our work and for those of us who don't really understand what each button is called, I found this video very useful:
    (1) How to Reset Admin Password on Canon Imagerunner ADV Printer - YouTube
    The instructions were basically the same as posted here by various technicians but I just couldn't comprehend for the love of my life. Was able to reset the password in the end so very thankful to all of you who have posted the solution numerous times

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