My colleague tried clearing DC-Con today to resolve image shift from top to down. He did adjusted trays but after having put all original P-Print details the copy quality became poor and weird as if image reader could not read magenta. The weird thing also was that internal prints are fine but printing from pc is very dark. auto grade comes out with ok but anything via scanner is weird. Could the clearing of the DC-Con change any other value affecting the scanner. What shall we do to resolve this issue as the machine had no CQ issue before engineer's arrival. Unfortunately am unable to post a sample but as I said anything copied from adf/glass is weird deficient of Magenta. Please help! Many Thanks
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