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  1. #1
    Suke
    Guest

    Canon IR C3200 - Error E000020-02b0

    Hi,

    Received this error from our own copier... but i don't have manual for this one and i don't have that much experience from servicing copiers (just printers).
    I've got some hints that this has got to do something with one of the drums, but which one ?

    Could someone help me out here?
    REALLY appriciated

  2. #2
    Technician
    Join Date
    Feb 2007
    Location
    somerset England
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    15
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    35
    E020 fault with drum / developer
    the magenta drum needs replacing
    xx=01 : y
    xx=02 : M
    xx=03 : C
    xx=04 :BK

  3. #3
    Suke
    Guest
    Ok,

    Thanks

  4. #4
    Suke
    Guest
    Help,

    Now that i have finally changed that magenta drum, i receive error E000020-0424.
    Do i need to replace black drum also ?

  5. #5
    Technical Support Manager 50+ Posts welshman's Avatar
    Join Date
    Oct 2007
    Posts
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    34

    replace them all

    i would replace them all you will get one error after the other
    change them as a set also check the fuser unit that will go next

    regards steve

  6. #6
    Suke
    Guest
    Ok, will do

    Thanks Steve

  7. #7
    Senior Tech 100+ Posts Irish's Avatar
    Join Date
    Nov 2007
    Posts
    110
    Rep Power
    35
    Go into service mode and chech under misc. It will give you reading for drum life Canon call it % but its not exact ... I would not let this exide 250 as drums start to drop toner and cause transfer belt slippage causing registration problems .. Mag is the most troublesome drum . (%)count carries reading with it and resets to 1 when you install a new drum .. New software has helped drum life issues but seems to double reading on a once off on drums installed during flashing .. Good Luck

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