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  1. #1
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    Canon IR C3200 - Error E000020-02b0

    Hi,

    Received this error from our own copier... but i don't have manual for this one and i don't have that much experience from servicing copiers (just printers).
    I've got some hints that this has got to do something with one of the drums, but which one ?

    Could someone help me out here?
    REALLY appriciated


  2. #2
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    E020 fault with drum / developer
    the magenta drum needs replacing
    xx=01 : y
    xx=02 : M
    xx=03 : C
    xx=04 :BK


  3. #3
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    Ok,

    Thanks


  4. #4
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    Help,

    Now that i have finally changed that magenta drum, i receive error E000020-0424.
    Do i need to replace black drum also ?


  5. #5
    field supervisor 50+ Posts welshman's Avatar
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    replace them all

    i would replace them all you will get one error after the other
    change them as a set also check the fuser unit that will go next

    regards steve


  6. #6
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    Ok, will do

    Thanks Steve


  7. #7
    Senior Tech 100+ Posts Irish's Avatar
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    Go into service mode and chech under misc. It will give you reading for drum life Canon call it % but its not exact ... I would not let this exide 250 as drums start to drop toner and cause transfer belt slippage causing registration problems .. Mag is the most troublesome drum . (%)count carries reading with it and resets to 1 when you install a new drum .. New software has helped drum life issues but seems to double reading on a once off on drums installed during flashing .. Good Luck


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