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Canon IR C3200 - Error E000020-02b0
Hi,
Received this error from our own copier... but i don't have manual for this one and i don't have that much experience from servicing copiers (just printers).
I've got some hints that this has got to do something with one of the drums, but which one ?
Could someone help me out here?
REALLY appriciated
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Technician
- Rep Power
- 35
E020 fault with drum / developer
the magenta drum needs replacing
xx=01 : y
xx=02 : M
xx=03 : C
xx=04 :BK
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Ok,
Thanks
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Help,
Now that i have finally changed that magenta drum, i receive error E000020-0424.
Do i need to replace black drum also ?
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Technical Support Manager
50+ Posts
- Rep Power
- 34
replace them all
i would replace them all you will get one error after the other
change them as a set also check the fuser unit that will go next
regards steve
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Senior Tech
100+ Posts
- Rep Power
- 35
Go into service mode and chech under misc. It will give you reading for drum life Canon call it % but its not exact ... I would not let this exide 250 as drums start to drop toner and cause transfer belt slippage causing registration problems .. Mag is the most troublesome drum . (%)count carries reading with it and resets to 1 when you install a new drum .. New software has helped drum life issues but seems to double reading on a once off on drums installed during flashing .. Good Luck
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