Canon IR5000 E0014

[hamdyyassin]

I have an error e0014 in my copier ir5000, I changed the dc controller an the feeding unit.
I check the connnectors but the error is still occur.
thanks for help.

[zoraldinho]

You have the same issue with IR5570

Canon ir5570 E0014

[gensys]

If the fixing motor (M19) is normally rotated by rotating the fixing knob lightly during warm-up rotation, it is possible that torque of the motor (FH6-1996) became insufficient. So, replace it with a new one
Turn the fixing knob.
If the fixing knob does not rotate smoothly, check to see if the fixing or pressure roller rotates.
If the ball bearing does not rotate smoothly, replace it with a new one.

[bukhari]

If the fixing motor (M19) is normally rotated by rotating the fixing knob lightly during warm-up rotation, it is possible that torque of the motor (FH6-1996) became insufficient. So, replace it with a new one
Turn the fixing knob.
If the fixing knob does not rotate smoothly, check to see if the fixing or pressure roller rotates.
If the ball bearing does not rotate smoothly, replace it with a new one.

ever there was someone who disassemble the motor fixing ir5000 ? how ?

[pinkia]

This error concern with fixing drive before going to cross check fixing motor plz check pressure roller bearing might be they cut the pressure roller rode.

[northernlife]

ever there was someone who disassemble the motor fixing ir5000 ? how ?

Two screws on the front fixing cover (need to open front door it's the top tray that slides out). Take off the cover and the motor will be right in front of your face. Don't take it apart replace it, you'll be there again the next morning with a rather irrate customer.

If you have sales people give them the lead, despite the fact 5000's are rock solid machines it should have been replaced by now.

[dan7777]

You have the same issue with IR5570

Canon ir5570 E0014

Check the pressure roller bearings. Check the web for build up.

[Canuck]

You said you replaced the feeding unit....does that mean the whole transport drawer with fuser included. If you did and still have error, check the connector inside the machine at rear(from the front) that the fixing drawer connector plugs into for a piece of paper or pieces inside connector. Clean inside connector with sandpaper and alcohol. If you cheat front cover, does fixing motor turn? As mentioned make sure rolls,bushings and bearings are good before digging in