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Thread: E000355_0003

  1. #1
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    Smile E000355_0003

    Hello

    iR6570 code E000355_0003 after re plug on PCB

    some of my friends in overhaul department said I have to re install firmware and bring battery out of PCB and reinstall new FRAM COUNTER too.

    Is it true it's a lock from factory that ir5570/6570 produce for use only 1 million meter after that if reinstall PCB then code 000355 come.

    and after 5 millions there will be another code to lock machine.


  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    E000355_0003

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    Re: E000355_0003

    the Counter Memory, Serial Number and MainController PCBs work as a set and are considered the “Soft Counter Circuit”. The Counter Memory PCB is
    electronically stamped with the serial number from the Serial Number PCB. Neither the Counter Memory
    PCB nor the Serial Number PCB can be swapped to other equipment. The Counter Memory PCB keeps track
    of the total count, which cannot be erased or changed. The service counters are retained by the Main
    Controller. These counters can be reset manually through service mode. When the Counter Memory PCB
    must be replaced, after installing the new one, the new Counter Memory PCB learns the Total Count from the
    Main Controller. This is retained in SRAM on the Main Controller PCB and held active by means of an on
    board battery.


    It is illegal to tamper with this circuit in an attempt to falsify the counter readings of any Canon
    Copier.


    355.JPG

    As mentioned in previous Technical Publications, the Counter Memory PCB is a matched board with
    the Serial Number PCB and cannot be swapped with one from any other equipment. Doing so may
    change the error code and will not correct the problem and will certainly add to confusion, thus
    increasing downtime.


    Never replace two boards in the Soft Counter circuit at the same time! This would include any
    two of either the Counter Memory PCB, Main Controller PCB (or Image Processor depending on
    model) and Serial Number PCB (see Figure 1). Doing so may change the symptom to an E355 code
    or E354 code, which would be unclearable.


    In some cases, after replacing the Counter Memory PCB, an E354 or E355 code may appear. At this
    point, enter Service Mode and access the “Clear” tab under “Function” mode
    (FUNCTION>CLEAR>E355-CLR).


    IR 6570 in my shop have 2,2 million and work normally.
    Last edited by zoraldinho; 03-19-2012 at 03:00 PM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: E000355_0003

    Quote Originally Posted by nochick View Post
    Hello

    Is it true it's a lock from factory that ir5570/6570 produce for use only 1 million meter after that if reinstall PCB then code 000355 come.

    and after 5 millions there will be another code to lock machine.


    Not true. I have seen many over 1 million
    IR 105 is the only one I know which shuts down at 20 million , then you have to change some boards to continue for another 20 million
    Last edited by vigour; 03-19-2012 at 10:35 PM.

  4. #4
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    Re: E000355_0003

    zoraldinho, thank you very much

    I didn't know it before.
    This info could help a lot.

    by the way I use to see iR8500 11 million meter and surprising that it's still running.

  5. #5
    teacher-guide-expert-guru 2,500+ Posts
    E000355_0003

    zoraldinho's Avatar
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    Re: E000355_0003

    Quote Originally Posted by nochick View Post
    zoraldinho, thank you very much

    I didn't know it before.
    This info could help a lot.

    by the way I use to see iR8500 11 million meter and surprising that it's still running.
    smile.jpg
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


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    Re: E000355_0003


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