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  1. #1
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    KEEP on ALARM "LOAD PAPER"

    Hi,

    i have an issue here in my CANON iRA 5045 when i do printing from any application it will give alarm on the machine LOAD PAPER when i check the status monitor it say's "The most proper size A4 is not available". things i've done. i set the tray 1 and 2 to A4 size. and in my printer driver i set in A4 size. but still same alarm comes.

    Driver details

    UFRII v20.50, PS3 v20.65 , PCL 20.50 and also i try to used universal driver of uniFLOW

    please need your advice

    yazj

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    KEEP on ALARM "LOAD PAPER"

    zoraldinho's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    What paper size do you see on display in copy mode?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Master Of The Obvious 10,000+ Posts
    KEEP on ALARM "LOAD PAPER"

    blackcat4866's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    Most Canons have a dial to specify paper size. I'm not sure if this is one of them, but yes, check the display to see what size is displayed. =^..^=
    Last edited by blackcat4866; 04-01-2012 at 07:27 PM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 100+ Posts arielcanon's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    1. Set your app. paper size to A4
    2. Set page size on printing preference to A4
    3. Set printer properties > device setting > from tray assignment to A4
    Attached Images Attached Images

  5. #5
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    Hello,

    Your document size is different than A4. Try to use fit to paper size.

    Rachid.

  6. #6
    Senior Tech 100+ Posts Jamesu's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    I agree with Rachid.

    The computer is probably trying to print to letter.
    Have you tried turning it off and on? No...Oh, it works now!

  7. #7
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    Re: KEEP on ALARM "LOAD PAPER"

    Hi,

    Check this setting under copier's printer settings:

    Paper Feed -> Paper Size Override -> ON

  8. #8
    Senior Tech 100+ Posts arielcanon's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    Quote Originally Posted by KL568 View Post
    Hi,

    Check this setting under copier's printer settings:

    Paper Feed -> Paper Size Override -> ON
    yea..., you can also set above setting to make it easier, some customer sometime just for error incorect paper size. when you set above setting, though your document size is ltr and paper in cst is a4 alarm will not appear..

  9. #9
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    Re: KEEP on ALARM "LOAD PAPER"

    Quote Originally Posted by arielcanon View Post
    yea..., you can also set above setting to make it easier, some customer sometime just for error incorect paper size. when you set above setting, though your document size is ltr and paper in cst is a4 alarm will not appear..


    @blackcat4866, arielcanon, Rachid.Akli
    it's all in A4 size but its keep on asking load paper also when i open status (see attached image)


    @KL568
    yea, i try to do that but still same keep in give load paper size. i attached the setting that i'm using.
    Attached Images Attached Images

  10. #10
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: KEEP on ALARM "LOAD PAPER"

    Quote Originally Posted by zoraldinho View Post
    What paper size do you see on display in copy mode?

    Does the machine display A4 size ?

    Rachid.

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