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  1. #1
    stonerj629
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    Canon IR8500 not separating from drum

    The best part is the sep wires are turning on. swapped out hvt's (ac and dc), entire fixing feeder frame, all coronas and also played with all hv adjustments in service mode with no change. If I run a sheet with a lot of print like a test chart, it tends to separate better than if I run a blank sheet. Anyone ever see this before?

  2. #2
    Senior Tech 100+ Posts copymech's Avatar
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    Re: Canon IR8500 not separating from drum

    You say you repalced all coronas, but did you repalce the pretransfere corona assy. If it shorts it will kill the seperation corona output also, causing the paper not to seperate from the drum. To trouble shoot You can run the machine without the pretrans to see if the problem goes away,

  3. #3
    stonerj629
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    Re: Canon IR8500 not separating from drum

    Quote Originally Posted by copymech View Post
    You say you repalced all coronas, but did you repalce the pretransfere corona assy. If it shorts it will kill the seperation corona output also, causing the paper not to seperate from the drum. To trouble shoot You can run the machine without the pretrans to see if the problem goes away,

    ok, again, yes, tried all coronas and hvt's. the only time i see a difference is when i change the sep wire height (move all the way down) and the transfer wire height all the way up but then it throws a e069 and is still sticking to the drum even though the sep wires are lighting up. the sep wires don't flicker either, they are on pretty solid. pulling the drum now to see if there's anything i missed in there.

  4. #4
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: Canon IR8500 not separating from drum

    you may have a weak HVT
    or your transport suction fan may not be working or strong enough.
    IR600 transport fans used to crap out a lot.

  5. #5
    Service Manager 10,000+ Posts
    Canon IR8500 not separating from drum

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    Re: Canon IR8500 not separating from drum

    do a voltage check
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    stonerj629
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    Re: Canon IR8500 not separating from drum

    Quote Originally Posted by vigour View Post
    you may have a weak HVT
    or your transport suction fan may not be working or strong enough.
    IR600 transport fans used to crap out a lot.
    cool, never thought of the fan, i tried a both hvt's from a working machine with no change so i ordered the trans sep corona and connector/harness that goes from the rear of the machine to the ac hvt. I'll make sure i have the fan with me before i go back.

  7. #7
    stonerj629
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    Re: Canon IR8500 not separating from drum

    Quote Originally Posted by teckat View Post
    do a voltage check
    what voltage? corona output? I don't have a meter that can do that. going back with the trans sep corona and hv block and harness, also the bed fan just in case lol. i'll post the outcome.

  8. #8
    Service Manager 10,000+ Posts
    Canon IR8500 not separating from drum

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    Re: Canon IR8500 not separating from drum

    Quote Originally Posted by stonerj629 View Post
    what voltage? corona output? I don't have a meter that can do that. going back with the trans sep corona and hv block and harness, also the bed fan just in case lol. i'll post the outcome.
    your wall output > then past the circuitbreaker > AC out put> needs to be +/- 10% for your machines standard-

    + u need to check for proper ground at wall outlet--- Netural to GD= 0v/0.5v anything over that is pood ground-
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Field Supervisor 500+ Posts
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    Re: Canon IR8500 not separating from drum

    You could also TRY, in ADJUSTMENT MODE, the following- HV-SP: Separation charge adjustments;

    SP-N1: Separator voltage for first side of 2-sided sheet.
    SP-N2: Separator voltage for second side of 2-sided sheet.
    HVT-SP: Offset value adjust for separation output of high voltage unit.
    D-HV-SP: Offset value adjust for separation output of DC Controller.

  10. #10
    Senior Tech 100+ Posts
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    Re: Canon IR8500 not separating from drum

    check the separation claw.

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