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  1. #1
    Senior Tech 250+ Posts montana's Avatar
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    canon ir2020 false jam

    hi everybody....i have canon ir 2020 when i power up the machine giving me this message(paper jam open left cover/drwr cover)but there is no paper jammed inside the machine...i cleaned all the switches..replaced the jam sensor in the fixing unit replaced the dc controller without any results...the message still on
    any body has any solution?thanks.......

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    canon ir2020 false jam

    zoraldinho's Avatar
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    Re: canon ir2020 false jam

    Do you have Duplex Unit-A1 installed??
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Senior Tech 250+ Posts montana's Avatar
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    Re: canon ir2020 false jam

    Quote Originally Posted by zoraldinho View Post
    Do you have Duplex Unit-A1 installed??
    no....it is standing alone no options installed.....

  4. #4
    A15xand3r
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    Re: canon ir2020 false jam

    Have you checked the pre reg sensor, I've also had it where it thinks the lower left hand door is open, their is a actuator for a sensor to the top left of this door. Which cassette is it, I've also had an issue with one of the pickup sensors and you have to split the machine from the cassette unit to get at the sensors. Hope this helps

  5. #5
    Senior Tech 100+ Posts arielcanon's Avatar
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    Re: canon ir2020 false jam

    most I found on this model..., broken mounting of fixing flag sensor, fixing flag sensor does not back standby position, machine assume that there is paper detected...

  6. #6
    Service Manager 10,000+ Posts
    canon ir2020 false jam

    teckat's Avatar
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    Re: canon ir2020 false jam

    Check left side of machine or jam won't clear.
    -OPEN lower left door.
    door1.jpg
    Confirm the guide plate moves freely and is not binding in the rear upper section of guide.
    door2.jpg
    When the lower right door is closed it strikes an actuator that may have been dislodged causing a false jam condition.
    door3.jpg
    door4.jpg
    Confirming that the guide and actuator at the rear move freely may resolve a jam that won't clear.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Service Manager 10,000+ Posts
    canon ir2020 false jam

    teckat's Avatar
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    Re: canon ir2020 false jam

    Quote Originally Posted by montana View Post
    hi everybody....i have canon ir 2020 when i power up the machine giving me this message(paper jam open left cover/drwr cover)but there is no paper jammed inside the machine...i cleaned all the switches..replaced the jam sensor in the fixing unit replaced the dc controller without any results...the message still on
    any body has any solution?thanks.......
    "Paper Jam, Open Left Cover and Remove Paper" is displayed on the screen when the unit is powered on.
    This message was being caused by improper position of the Cassette 2 Retry sensor flag.
    Checking the sensor (SR6) in service mode (detailed below) showed the sensor in the wrong state.


    Enter Service Mode and select "Test Mode"
    The display will show TEST MODE [1-9]
    Hit the #6 key, the display will show FUNCTION TEST [1] - [9]
    Hit the #3 key, the display will show 6-3 SENSOR [1] - [8]
    Hit the #1 key, the display will show SENSOR CHECK 0:NORMAL 1:LATCH
    Hit the #0 key, the display will show SENSOR NORMAL [0] - [2]
    Hit the #2 key

    At this point OP1 should show 0,0 (with covers closed and paper loaded in the cassette).
    Opening and closing the Cassette 2 Vertical Path Cover should toggle the display from 0,0 to 1,0.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    dimulescubogdan
    Guest

    Re: canon ir2020 false jam

    Quote Originally Posted by teckat View Post
    Check left side of machine or jam won't clear.
    -OPEN lower left door.
    door1.jpg
    Confirm the guide plate moves freely and is not binding in the rear upper section of guide.
    door2.jpg
    When the lower right door is closed it strikes an actuator that may have been dislodged causing a false jam condition.
    door3.jpg
    door4.jpg
    Confirming that the guide and actuator at the rear move freely may resolve a jam that won't clear.


    THANK'S!!!!!

  9. #9
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    Thumbs up Re: canon ir2020 false jam

    Thabk you. U saved my day after a full disabbly of both the machine and it fixing assembly then reassemble couldnt got it to work. Such wasted time and energy. Then i saw ur post then i realised that the problem was exact what u posted. The door was seems to closed but not completely. Then i smashed it will little preasure and i heard a click of gri.. thats alll voila. It back to normal. THANK YOU MAN.

    Quote Originally Posted by teckat View Post
    Check left side of machine or jam won't clear.
    -OPEN lower left door.
    door1.jpg
    Confirm the guide plate moves freely and is not binding in the rear upper section of guide.
    door2.jpg
    When the lower right door is closed it strikes an actuator that may have been dislodged causing a false jam condition.
    door3.jpg
    door4.jpg
    Confirming that the guide and actuator at the rear move freely may resolve a jam that won't clear.

  10. #10
    Service Manager 10,000+ Posts
    canon ir2020 false jam

    teckat's Avatar
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    Re: canon ir2020 false jam

    Quote Originally Posted by galmoham View Post
    Thabk you. U saved my day after a full disabbly of both the machine and it fixing assembly then reassemble couldnt got it to work. Such wasted time and energy. Then i saw ur post then i realised that the problem was exact what u posted. The door was seems to closed but not completely. Then i smashed it will little preasure and i heard a click of gri.. thats alll voila. It back to normal. THANK YOU MAN.
    =================================

    Good Find & Welcome
    COLOR HAND.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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