Hello everyone
We have a client with a IR C3380i displaying "insert the waste toner container" the client replaced the waste container with a new one but it did not clear the indicator so we were called out to services the machine. We replaced the Sensor unit part #FM2-3470 but it did not clear the indicator. So we are hoping for some input on the cause and solution to this problem. We work mostly on the the Ricoh line so we would be very grateful for any help and thank you all kindly in advance.
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