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  1. #1
    Senior Tech 100+ Posts
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    imagepress C1 error e0014-0002....

    I have a C1 which is throwing error code e0014-0002, which is a fixing motor issue according to the manual. The error started intermittent, but now occurs every time, on plain paper mode only. Heavy paper works fine.

    I have replace the fixing drive motor, as well as the belt drive motor. also replace a worn bushing in the belt drive assembly.

    Im thinking fixing driver, but wanted other opinions before ordering...

    Thanks!

  2. #2
    Service Manager 10,000+ Posts
    imagepress C1 error e0014-0002....

    teckat's Avatar
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    Re: imagepress C1 error e0014-0002....

    Quote Originally Posted by mark921 View Post
    I have a C1 which is throwing error code e0014-0002, which is a fixing motor issue according to the manual. The error started intermittent, but now occurs every time, on plain paper mode only. Heavy paper works fine.

    I have replace the fixing drive motor, as well as the belt drive motor. also replace a worn bushing in the belt drive assembly.

    Im thinking fixing driver, but wanted other opinions before ordering...

    Thanks!


    did u replace the Fixing Belt Assembly

    Check the connector J814 on M36 Motor Driver .This connection does not have to be removed when taking out the Fixing Belt Assembly
    When removing the other connectors from the Fixing Driver PCB, the wire harness is pulled and the connector J814 can be dislodged accidentally-

    M36.jpg

    Have u inspected & Cleaned the Pressure Pad Cover inside the Fixing Belt Assembly and apply the correct amount of Silicone Oil -

    Also a dry and dirty Pressure Pad Cover will cause a drag on the Fixing Belt Assembly =E014-0002
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: imagepress C1 error e0014-0002....

    Teckat....per your suggestion, i changed the pressure pad, pad cover, and fuser belt.

    worked perfect...after a run of 500 prints, we can declare case closed!

    thanks much!!!!

  4. #4
    Service Manager 10,000+ Posts
    imagepress C1 error e0014-0002....

    teckat's Avatar
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    Re: imagepress C1 error e0014-0002....

    Quote Originally Posted by mark921 View Post
    Teckat....per your suggestion, i changed the pressure pad, pad cover, and fuser belt.

    worked perfect...after a run of 500 prints, we can declare case closed!

    thanks much!!!!
    The Dude.jpgthanks/ & keep up the good work
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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