Printing error in IR2420

[mkc1127]

i am having a machine,model IR2420,is some times not printing.if you restarts the machine,the same print comes out.We have alredy upgraded firmware.

pls suggest,if you are having any solution.

[montana]

hi.....i suggest to clear the memory in service mode...

[mkc1127]

This is intermitent problem & memory clear is alredy done

[KL568]

Hi,

Any chance that your iR2420 IP address is also being assigned to a PC or laptop? Try perform ping with "-t" then walk back to copier to unplug network cable.

[mkc1127]

Yes, i have already checked it by using PING tool.It is not used by any other device

[bineeshgeorge]

It may USB cable related problem..........