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  1. #1
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    Red face Canon 5055 touch screen is not responding correctly

    photo.jpg
    This is a canon 5055. In the picture as you can see I am selecting finishing but it will select the 2 sided option on the right. We only have problem on the half left side of the touch screen the right side of it is responding correctly.

    Users are not telling me anything, they just said that they cannot use the copier or the touch screen correctly.

    Do I need to change the touch screen? or is there any adjustment that i need to do to adjust the calibration of the touch screen??

    again.. Thank you in advance!

  2. #2
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: Canon 5055 touch screen is not responding correctly

    problem with IR 6570 in touch screen

    you most likely need to replace analog touch panel.
    There is a calibration, but I think yours is too far gone.
    Service Mode COPIER >Function >Panel > Touchchk

  3. #3
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    Re: Canon 5055 touch screen is not responding correctly

    Thanks vigour!

    where can I buy a replacement for the touch screen??

    or any other options????

  4. #4
    Service Manager 1,000+ Posts vigour's Avatar
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    The only source i know is canon. Someone else may know other sources

  5. #5
    Technician habibi's Avatar
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    Re: Canon 5055 touch screen is not responding correctly

    Quote Originally Posted by chi View Post
    photo.jpg
    This is a canon 5055. In the picture as you can see I am selecting finishing but it will select the 2 sided option on the right. We only have problem on the half left side of the touch screen the right side of it is responding correctly.

    Users are not telling me anything, they just said that they cannot use the copier or the touch screen correctly.

    Do I need to change the touch screen? or is there any adjustment that i need to do to adjust the calibration of the touch screen??

    again.. Thank you in advance!

    entered into save mode * 28 * copier / function / panel / touchchk / ok . and press + to complete the picture . or use a soft cloth rag lcd probably much dust .

  6. #6
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon 5055 touch screen is not responding correctly

    Hi ,
    if you have canon ir 2270 or irc3200/20 or irc3170 or irc4080 its the same screen and touch just remove from any one and save money on your self
    Distinguished road makes you jewel in rough

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