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Thread: Canon irc2620

  1. #1
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Canon irc2620

    Dear all
    I have canon irc2620 when the client order to print the machine turne off then on automatically no error codes on history,i debout on power supply or the mfc ,my question is this problem always happen on this series we change power supply some times it works some times its not ,any one know if we can repair the power supply or the mfc, i mean whats the thing that occuar the problem

    Thanks
    Distinguished road makes you jewel in rough

  2. #2
    Service Manager 10,000+ Posts
    Canon irc2620

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    Re: Canon irc2620

    MAKE SURE U DON'T HAVE A OUTLET ISSUE/

    printer needs AC not to rise or drop -/+ 10%/15% during operations / power surge or drop will shut down printer
    only way to check is with a line monitor connected/w a print out


    is the main printer switch tripping off ??
    or are u just loosing power to printer (control panel goes blank>green power light stays on) ???
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon irc2620

    Quote Originally Posted by teckat View Post
    MAKE SURE U DON'T HAVE A OUTLET ISSUE/

    printer needs AC not to rise or drop -/+ 10%/15% during operations / power surge or drop will shut down printer
    only way to check is with a line monitor connected/w a print out


    is the main printer switch tripping off ??
    or are u just loosing power to printer (control panel goes blank>green power light stays on) ???




    hello ,
    yea just loosing power to printer (control panel goes blank>green power light stays on) yea that;'s what exactly happen ,and this problem always occur on this machines .
    Distinguished road makes you jewel in rough

  4. #4
    Service Manager 10,000+ Posts
    Canon irc2620

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    Re: Canon irc2620

    Quote Originally Posted by mramlawi View Post
    hello ,
    yea just loosing power to printer (control panel goes blank>green power light stays on) yea that;'s what exactly happen ,and this problem always occur on this machines .

    Check the connection between the Sub-Main Controller (J1303) and the Main Controller (J1209) to see if they are seated correctly. When installing the Sub-Main Controller press the connectors together, then install the standoff screws-

    have u done outlet checks ?????????????

    **Do not forget to check your wall voltage> especially between
    Neutral and Ground
    >Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less


    If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon irc2620

    Quote Originally Posted by teckat View Post
    Check the connection between the Sub-Main Controller (J1303) and the Main Controller (J1209) to see if they are seated correctly. When installing the Sub-Main Controller press the connectors together, then install the standoff screws-

    have u done outlet checks ?????????????

    **Do not forget to check your wall voltage> especially between
    Neutral and Ground
    >Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less


    If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet

    sure i checked the outlet from the beginning and its okay, i changed the power supply board and the machine is under test now .
    Distinguished road makes you jewel in rough

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