Originally Posted by
chairsurvivor
Again Thank you, we did a nozzle checks nothing comes out ether head. Acted like it was working but still no ink. It even cuts the paper when done. Pulled the heads a few times and they both have always had fantastic foot prints so we know they are not dried out. We have ran purge and cleaning cycle and has gone though a ton of ink filling the waste up the same goes for installing a new cart. As it sits, lines are empty but will fill when cleaning or purging
Our 1st error was head management sensor and we replaced it. We find it odd two heads going out at once with no head errors. I read some where where they had this problem and was told to replace heads. They did and it still did not fix it. They did not post what did actually worked. For all I know they didn't get it fixed.
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