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  1. #1
    Fabio Ishihara
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    imagePRESS Server Q1 and the screen is blank

    Good afternoon
    I have a imagePRESS Server Q1 and the screen is blank, connected directly on the monitor and a screen appears asking for the administrator and password. The network appears as the printer off line and I can not print, copy only. Anyone know how to fix this. Thank you very much

  2. #2
    _ 250+ Posts
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    Re: imagePRESS Server Q1 and the screen is blank

    Your blank screen is referring on the Q1's mini screen or the iPR-C1's touch screen?

  3. #3
    Senior Tech 100+ Posts DANIELCANON's Avatar
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    Re: imagePRESS Server Q1 and the screen is blank

    may have to reinstall the system software of Q1.

  4. #4
    Senior Tech 100+ Posts alexctx's Avatar
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    Re: imagePRESS Server Q1 and the screen is blank

    la clave es = Fiery.1
    si al poner monitor mouse y teclado no llega a poner libre o ide en la bara superior, si no mas bien se queda en espere en momento o Please wait.
    eso significa que que se ha caido el sistema del fiery , llama canon para que le vuelvan a instalar el sistema.

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