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Thread: Canon IR 3300

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    Canon IR 3300

    I need a second opinion on this machine problem. I cannot get into diagnostic routine which is (additional func)* 28 *(addtional func) to clear a fuser fault.( E0000-00003) I checked all the connectors and Lvps. the display screen is lit, the background intensity adjusts, but it seems like the keys do not function,but I cant test it becuase it is in code. Ive tried to enter serveral different waysie... turn on machine enter code..... unplug machine enter code.... I think that the display keyboard is the culprit (bad) . can anyone give me any-other options other than to replace the key pad first?

    thanx arnie



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    Re: Canon IR 3300

    Open the key pad and clean the key contacts otherwise there is no short cut.


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    Re: Canon IR 3300

    Quote Originally Posted by COPIERTEC ASSOCIATES View Post
    Open the key pad and clean the key contacts otherwise there is no short cut.
    ill give it a shot. ...but,do you have an used panel or pwb I can buy off you? just in case of wasting time of removing it and customer fustration on waiting for it to be operable. i can pay thru paypal. thanx arnie


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    Re: Canon IR 3300

    Try & start the machine in safe mode, turn the machine off then turn it back on while holding down the 2 & the 8 keys. if this works you know your control panel is OK.


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    Re: Canon IR 3300

    Quote Originally Posted by Canon.Tech View Post
    Try & start the machine in safe mode, turn the machine off then turn it back on while holding down the 2 & the 8 keys. if this works you know your control panel is OK.
    yeah... it went into "download mode" which throws my theory down the %&$#er. Any suggestions ?, my nest idea is to find a hole big enough for this beast! the customer has over 4 mil and wont upgrade. thanx for your help, arnie


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    Re: Canon IR 3300

    Quote Originally Posted by Discountcopiers View Post
    yeah... it went into "download mode" which throws my theory down the %&$#er. Any suggestions ?, my nest idea is to find a hole big enough for this beast! the customer has over 4 mil and wont upgrade. thanx for your help, arnie
    There is two way to enter service mode: 1. Combination key is: Addictional Function, 2 then 8 then Additional Funtion2. Additional Funtion, 2 and 8 (same time) then Additional Funtion (This work for me with these model iR3300)Hope that helpfull


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    Re: Canon IR 3300

    Note:this model uses procedure below for service mode and not a single press of 2 than 8 ---- Press the (*additional func)key, 2 and 8 at the same time, and the (*additional func key once again. your additional func key may be stuck or not making contact with switch on control panel board/ does the add function key make a click sound when pressed ???

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    Re: Canon IR 3300

    If the machine has done 4 million then it really is time for the customer to upgrade! This machine will be nothing but trouble & expense.

    However we have some customers like this, what we do is install a lower millage model for free, something that will be more reliable for them.


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