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  1. #1
    Senior Tech 250+ Posts
    ir5055 crooked scan


    Join Date
    Sep 2008
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    ir5055 crooked scan

    We have a ir5055 in the field that when scanning a document into the computer, it scans crooked. However, when you copy it is fine. They say if they scan using Adobe, it has a built in auto-correct feature that fixes it, but if they use any other scan program it is crooked???? Any ideas?


  2. #2
    FargoJoe
    Guest

    Re: ir5055 crooked scan

    I am having this exact same problem with a brand new C5051. The copies are good, but the scans all come out crooked. I am the IT guy for the office and I was told by the installer that this is a problem with our software at the workstations and not a scanner problem since the copies are fine. Does anyone have any ideas on where I start to troubleshoot this?


  3. #3
    Junior Member
    Join Date
    Aug 2011
    Posts
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    Re: ir5055 crooked scan

    I am having this exact same problem with a C5045. The copies are good, but the scans all come out crooked. Any ideas?


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