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  1. #1
    Service Manager 1,000+ Posts
    imageclass mf8170c align carriage for toner, don't laugh, i know

    mrfuser's Avatar
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    imageclass mf8170c align carriage for toner, don't laugh, i know

    Okay, client has a few machines from us. This one is in a home office. The trouble is we need to change the yellow cartridge and the stupid carriage will not line up so you can install the cartridge correctly on yellow. Any ideas on how to align the carriage on this little guy?


    Thanks

    Kelly

  2. #2
    Service Manager 10,000+ Posts
    imageclass mf8170c align carriage for toner, don't laugh, i know

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    Re: imageclass mf8170c align carriage for toner, don't laugh, i know

    1 Press [Menu].
    2 Press [((-)] or [)(+)] to select <MAINTENANCE> press [OK].
    3 Press [((-)] or [)(+)] to select <CHANGE CARTRIDGE> press [OK
    4 Press [((-)] or [)(+)] to select the cartridge to be replaced press [OK].
    You can select from the following:
    - BLACK
    - CYAN
    - MAGENTA
    - YELLOW
    - ALL COLORS

    Make sure that the toner cartridge you want to replace is at the position for replacing.
    If the spent toner cartridge is not in the replacement position,
    close the cover, then open it again when the whirring sound stops. Repeat this process until the cartridge you want to replace is in the correct position.

    yellow2.JPG
    yellow.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 1,000+ Posts
    imageclass mf8170c align carriage for toner, don't laugh, i know

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    Re: imageclass mf8170c align carriage for toner, don't laugh, i know

    Thanks for the tip. yes I did that and finally got them all in. The problem now is that it will only print in black and white, no full color. No error message, just blank page when print or copy in full color.
    These little machines are a mess!

    Any ideas out there?

    Kelly

  4. #4
    Service Manager 10,000+ Posts
    imageclass mf8170c align carriage for toner, don't laugh, i know

    teckat's Avatar
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    Re: imageclass mf8170c align carriage for toner, don't laugh, i know

    Quote Originally Posted by mrfuser View Post
    Thanks for the tip. yes I did that and finally got them all in. The problem now is that it will only print in black and white, no full color. No error message, just blank page when print or copy in full color.
    These little machines are a mess!

    Any ideas out there?

    Kelly
    some stupid questions--
    removed the protective covers-?
    pull out the sealing tapes-?



    do u hear any noise on rotation ?


    have u tried printing out a Engine Test Print
    In test printing, the machine prints out the following text pattern in 4 colors (magenta, cyan, yellow, black):

    is this available on your model ??> I know the 8180c has it-
    To Print out Engine Test Prints
    - When the machine is in a standby state, press [COLOR START KEY] on the control panel to generate a color print.
    - Open the machine's manual feed tray, and press the test print switch found on the front left to generate a single test pattern.
    Last edited by teckat; 08-23-2012 at 06:51 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Service Manager 1,000+ Posts
    imageclass mf8170c align carriage for toner, don't laugh, i know

    mrfuser's Avatar
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    Re: imageclass mf8170c align carriage for toner, don't laugh, i know

    Sounds normal as if carriage is rotating as it should. No.errors, all new cartridges.

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