Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    Junior Member
    Join Date
    Sep 2016
    Location
    Cebu
    Posts
    5
    Rep Power
    0

    Re: Error Code: E602-0001 Hard Disk Drive Issue

    I have a copy of SST and the firmware for IR 6020 but unfortunately I dont have a Parallel cable and the Crossover cable does not work as it should be (can ping but SST show an error). SST is working fine but our unit might have a problem

    I tried to convert the IDE HDD to SATA HDD and it worked. Then SATA HDD to SATA SSD and it also worked


  2. #12
    Service Manager 10,000+ Posts
    Error Code: E602-0001 Hard Disk Drive Issue

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Error Code: E602-0001 Hard Disk Drive Issue

    All HDD's with no firmware ,need to first be formatted inside the printer using SST and registered printers firmware using it's format file.

    Try another crossover cable.

    Make sure cable is not a CAT 5e Patch cable_?
    Look at the ends of the cable. If the color order is identical, then it is a patch cable.

    If the color orders are different, then it is a crossover.

    If 6020 Firmware HDformat file does not recognize a supported HDD, it will error out.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #13
    Junior Member
    Join Date
    Sep 2016
    Location
    Cebu
    Posts
    5
    Rep Power
    0

    Re: Error Code: E602-0001 Hard Disk Drive Issue

    I already tried 3 different crossover cable. The problem is with our IR 6020 because we have another unit IR 5000 and the network and printer are working fine (Can print from PC and format). We cannot print and HDFormat in 6020 even with 2 technicians from our supplier

    I converted the IDE to SATA SSD and now we are using Crucial Solid State Drive for our Canon IR 6020

    IDE also works now but not using SST for our IR 6020


    Note: 2 crossover cable came from our copier machine supplier and 1 crossover cable from computer store. I also tried straight cable and it doesnt work
    Last edited by oisilener1982; 09-30-2016 at 04:20 AM.

  4. #14
    Service Manager 10,000+ Posts
    Error Code: E602-0001 Hard Disk Drive Issue

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Error Code: E602-0001 Hard Disk Drive Issue

    Quote Originally Posted by oisilener1982 View Post
    I already tried 3 different crossover cable. The problem is with our IR 6020 because we have another unit IR 5000 and the network and printer are working fine (Can print from PC and format). We cannot print and HDFormat in 6020 even with 2 technicians from our supplier

    I converted the IDE to SATA SSD and now we are using Crucial Solid State Drive for our Canon IR 6020

    IDE also works now but not using SST for our IR 6020


    Note: 2 crossover cable came from our copier machine supplier and 1 crossover cable from computer store. I also tried straight cable and it doesnt work
    ================================================== =========

    If 6020 Firmware HDformat file does not recognize a supported HDD, it will error out.

    When formatting a new type SATA HDD, use the HDD FORMAT file ver.0014 and later for the
    imageRUNNER 5020i/6020i series.

    Additional service parts are not included with the SATA HDD. Therefore, when switching to a
    SATA HDD, both SATA HDD and the SATA-SET should be replaced at the same time.



    see attach pdf
    Attached Files Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here