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  1. #1
    $qeedo
    Guest

    E0003-0004 on IRadv C5051

    Hi,
    this error code, E0003-0004 appeared back in May and I replaced the fixing film unit (FM3-5951).
    The same error code has shown up again after four months, and I have reset and tested the copier.
    All seems well and the fixing temp looks normal. These are the readings at idle:
    fix c 28 deg c
    fix e 38
    fix e2 28
    temp2 28
    fix e3 28
    Can anybody advise on any possible cause for this code?

    Thanks in advance


  2. #2
    Service Manager 10,000+ Posts
    E0003-0004 on IRadv C5051

    teckat's Avatar
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    Re: E0003-0004 on IRadv C5051

    Quote Originally Posted by $qeedo View Post
    Hi,
    this error code, E0003-0004 appeared back in May and I replaced the fixing film unit (FM3-5951).
    The same error code has shown up again after four months, and I have reset and tested the copier.
    All seems well and the fixing temp looks normal. These are the readings at idle:
    fix c 28 deg c
    fix e 38
    fix e2 28
    temp2 28
    fix e3 28
    Can anybody advise on any possible cause for this code?

    Thanks in advance

    Make sure u have the latest firmware v69.03.03 loaded/ especially DCON ver.60.01 which addresses some Temperature issues

    make sure you didn't crack the heating element/inspect>> and re-seat unit

    check the right door so that SW 5 (the AC interlock switch is properly activated).
    check the Fixing Drawer connector for small pieces of paper wedged inside it
    check the connection of the AC driver connector (to see if the connector is physically removed or disconnected, or the cable is caught).

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    $qeedo
    Guest

    Re: E0003-0004 on IRadv C5051

    Thanks teckat,
    I will certainly keep you updated on this one.


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