I had to install this finisher on a new machine recently. No paper is coming out of the finisher at all ( it always jams after exit from the fixing unit). When I checked, something seems to be missing which could have provided a paper path ( or a guide) from the fixing exit to the finisher inlet.
Has someone come across this one? please let me know what can be the cause/solution.
n.b. The copier works fine without the finisher!
Regards!
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