How do you rank Canon, Xerox, Ricoh and Konica?

[xeroxsharp]

If you want to make profit with mashine,use XEROX with FSMA agreement. Quality is garantired.

For office printing, use the cheapest one. CANON,RICOH,MINOLTA, ....??????????

[teckat]

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[skynet]

Canons service mode on their better machines beats everything else i have used.

I hate Ricoh.

I have no experience of the others.

[jose antonio]

Canons service mode on their better machines beats everything else i have used.

I hate Ricoh.

I have no experience of the others.

Canons are more user friendly when it comes to first time users and also cheaper to maintain and service.
As for Kyocera... to expensive to maintain and operate from a technical point of view. Drums cant individual i be replaced. You must buy maintenance kits for almost all maintenance parts.

[collme]

If you want to make profit with mashine,use XEROX with FSMA agreement. Quality is garantired.

For office printing, use the cheapest one. CANON,RICOH,MINOLTA, ....??????????

Your joking right, Xerox are losing customers all over my area as they can't even get close to hitting response times and only hit machines when called for faults with no pm schedule. Market share will show the most desired manufacture so if anyone can find out figures for percentage of the market each one has got, it might help to show which customers prefer at the current time.

[bondz005]

Hey, Excuse me, why not include HP?

[xtrain]

When I started at Xerox in 1971, there was no Cannon,etc. The Jap machines came in after Xerox patents expired. Xerox management screwed the pooch when they gave Bill Gates/Paul Allen and Steve Jobs a day at Palo Alto to look at the Alto computer with it's windows, ethernet, and mouse we invented. Since the 80's, Xerox has been going downhill as the copierheads let every jap company steal their ideas. I am glad I retired after 20 years.

[teckat]

When I started at Xerox in 1971, there was no Cannon,etc. The Jap machines came in after Xerox patents expired. Xerox management screwed the pooch when they gave Bill Gates/Paul Allen and Steve Jobs a day at Palo Alto to look at the Alto computer with it's windows, ethernet, and mouse we invented. Since the 80's, Xerox has been going downhill as the copierheads let every jap company steal their ideas. I am glad I retired after 20 years.

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[northernlife]

Stood behind canon's for 10 years. That being said No one can touch the colorqube's from Xerox. We cannot even come close to the cost per copy of the qube's. Did a 2 year tenure at xerox and all of the other machines are crap WC/DC. They mostly like to reboot themselves on a regular occurance for the most part. I changed a helluva lot of PS/boards with Xerox and I've changed 2 main controllers in 10 years with canon (only due to a direct lightning strike that came through the network) So Canon has more reliable boards imho. When the electrical components are stable the only issues you're going to have is drum and tire calls.

[teckat]

Stood behind canon's for 10 years. That being said No one can touch the colorqube's from Xerox. We cannot even come close to the cost per copy of the qube's. Did a 2 year tenure at xerox and all of the other machines are crap WC/DC. They mostly like to reboot themselves on a regular occurance for the most part. I changed a helluva lot of PS/boards with Xerox and I've changed 2 main controllers in 10 years with canon (only due to a direct lightning strike that came through the network) So Canon has more reliable boards imho. When the electrical components are stable the only issues you're going to have is drum and tire calls.

Many companies that test market a XEROX Color vs imagePress6000/7000 series > majority do not like the XEROX Black shadow on fonts when using full color on them-

85% will choose the Canon Product> a slight sacrifice of CQ but Service responce is always #1
imagePress6000/7000 series contracted customers receive 24 hour service w/a three hour responce window-

XEROX could not come close to that service time