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  1. #1
    Service Manager 10,000+ Posts
    UST= User Support Tool Information

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    Thumbs up UST= User Support Tool Information

    UST= USER SUPPORT TOOL INFORMATION

    imageRUNNER 2525 / 2530 / 2535 / 2535i / 2545 / 2545i
    How to start the UST to load System Software-

    When reaching the point where the download instructions state to "Start up the UST", you must go to the sub-directory where the SSW is stored and choose the EXE file. When you double click on the EXE file the UST will open.


    imageRUNNER 2525 / 2530 / 2535 / 2535i / 2545 / 2545i

    Upgrading Copier SSW on the iR2545 device--

    see pdf----------------------Upgrading Copier SSW on the iR2545 device.pdf
    Last edited by teckat; 11-21-2012 at 03:38 PM. Reason: TYPE
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    UST= User Support Tool Information

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    Re: UST= User Support Tool Information

    For everyone who have trouble upgrading this model with SSt.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Service Manager 10,000+ Posts
    UST= User Support Tool Information

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    Re: UST= User Support Tool Information

    Quote Originally Posted by zoraldinho View Post
    For everyone who have trouble upgrading this model with SSt.
    gandhi-live-and-learn.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Field Supervisor 500+ Posts
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    Re: UST= User Support Tool Information

    Quote Originally Posted by teckat View Post
    Thank you very very much teckat for that valuable information about the UST, and also for this QUOTE of wisdom from Mahatma Gandhi.

  5. #5
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Thumbs up Re: UST= User Support Tool Information

    Hello it is best information to knowing all technology ..so l know the sst is free ...l it have any possibility to have it this ust ?
    BEST TECHNICIAN . NICE PEOPLE .

  6. #6
    Service Manager 10,000+ Posts
    UST= User Support Tool Information

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    Re: UST= User Support Tool Information

    Quote Originally Posted by zaza View Post
    Hello it is best information to knowing all technology ..so l know the sst is free ...l it have any possibility to have it this ust ?
    UST Firmware is in the Models UST Firmware Folder location--

    in an EXAMPLE as shown below

    C:\Canon File Folder\SST System Software Folder\UST Files\CiRC1022_v61.01.01


    UST Firmware Models/ & also used in their compatible Euro models

    CiR LBP5280
    CiR LBP5460
    CiR LBP5480
    iR LBP3460
    iR LBP3470
    iR LBP3480
    iR LBP3560
    iR LBP3580
    CiR C1022/C1022i
    CiR C1030/C1030iF
    iR 1730/1740/1750
    iR 2545/2535/2530/2525
    LC 810/830i
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Question Re: UST= User Support Tool Information

    so what's up about the ir2318 ..1018....model ...he function as ust ?
    BEST TECHNICIAN . NICE PEOPLE .

  8. #8
    Service Manager 10,000+ Posts
    UST= User Support Tool Information

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    Re: UST= User Support Tool Information

    Quote Originally Posted by zaza View Post
    so what's up about the ir2318 ..1018....model ...he function as ust ?
    =====================
    When updating the firmware, start the User Support Tool first and then select the machine to update.


    iR2318-iR2420/2320/2422
    use UST firmware
    but for their Finisher U2 u need SST+Downloader PCB-
    These machines can be upgraded by downloading system software programs from the personal computer (hereafter called as the PC) in which a user support tool (hereafter called UST) has been loaded.
    The Finisher option can be upgraded by downloading system software programs from the personal computer (hereafter called as the PC) in which a service support tool (hereafter called SST) has been loaded.
    ---------------------------------------------------

    iR1018 / iR1018J / / iR1022A / iR1022F / iR1022i / iR1022iF /
    use SST Firmware=
    - Main controller: System
    - Boot program: Boot
    - PCL board: PCL
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: UST= User Support Tool Information

    Hello everyone,

    I have an IR2420 displaying something related to a "BIOS" (sorry, i don't remember the exact message) . I tried to download system using the UST and an USB connexion as the machine doesn't have a network connexion by default. I got the a message requiring an IP address input. I supposed that the image processing PCB is faulty and doesn't allow data transfer. I solved the issue by replacing the main controller.

    Is there any other experience about this ?


    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  10. #10
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Smile Re: UST= User Support Tool Information

    trying connecting your pc directly by the HDD of this machine surly if you have error code message consisted this parts of machine .
    BEST TECHNICIAN . NICE PEOPLE .

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