I have a IR 5055 that is displaying "waiting to print" for ever......what is the usual cause??
Thanks: 0
Likes: 0
Dislikes: 0
I have a IR 5055 that is displaying "waiting to print" for ever......what is the usual cause??
You never realize how cheap a professional is until after you let an amateur do it....and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
Was the machine able to print before? Have you installed the right driver? Is your machine copying? Are you able to print an internal test? What is the boot version?Originally Posted by landspeeder
Rachid.
"Find a job you love and you’ll never have to work a day in your life." Nagy's father
Yes it was printing...this is a new contract machine from another provider who got the heave ho....they, customer, have had it for years so I would think the driver is alright...I will be onsite tomorrow and see about a int test etc
Thanks
You never realize how cheap a professional is until after you let an amateur do it....
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
probably a memory issue/
remove>clean ends>re-seat
or-------------------------------------
waiting to print" message
If the System Monitor is checked, and u see a STAPLE LOADING message.
The main cause of this issue is that the finisher has run out of staples or the staple cartridge is missing or not properly installed.
or---------------------------------------
"Warming Up" or "Waiting To Print"
If the imageRUNNER indicate either or both of these messages, check to see if the Fixing temperature is rising. If it is, try disconnecting the Finisher. If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.
Check to see if the Staple Cartridge is properly seated. It has been found if the Cartridge is not fully seated in the Stapler the above symptoms may be observed.
or--------------------------------------
??- is this when duplexing--if so>>
When duplexing, the horizontal registration sensor PS31 and horizontal registration motor M16 detect the edge of the copy paper. If there is a drive or sensor malfunction in horizontal detection, the copier will continue to rotate and the control panel indicates "waiting to print".
The sensor can be checked in service mode: I/O>PCON>bit 6 (0 = paper present)
The motor can be checked in service mode: FUNCTION>PART-CHK>set MTR to 23...................
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
The finisher trays can cause the message. Is it intermittent? Usually you would need to reboot if this is the issue. Also maybe look at the error history to see if we have any 540,542 codes. Usually if it is in waiting to print, if you look at the tray it may be just a bit to high.
The info helped yeaaaa, just to let you know the staple pack was "not" snapped into place and when it was, away it went!!!! One other thing this machine jams quite alot...I have put new feed rollers, sep pads, cleaned everything...still jams everyday...could the staple issue been a slight cause? If not what else too look for?probably a memory issue/
remove>clean ends>re-seat
or-------------------------------------
waiting to print" message
If the System Monitor is checked, and u see a STAPLE LOADING message.
The main cause of this issue is that the finisher has run out of staples or the staple cartridge is missing or not properly installed.
or---------------------------------------
"Warming Up" or "Waiting To Print"
If the imageRUNNER indicate either or both of these messages, check to see if the Fixing temperature is rising. If it is, try disconnecting the Finisher. If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.
Check to see if the Staple Cartridge is properly seated. It has been found if the Cartridge is not fully seated in the Stapler the above symptoms may be observed.
or--------------------------------------
??- is this when duplexing--if so>>
When duplexing, the horizontal registration sensor PS31 and horizontal registration motor M16 detect the edge of the copy paper. If there is a drive or sensor malfunction in horizontal detection, the copier will continue to rotate and the control panel indicates "waiting to print".
The sensor can be checked in service mode: I/O>PCON>bit 6 (0 = paper present)
The motor can be checked in service mode: FUNCTION>PART-CHK>set MTR to 23...................
Thanks
You never realize how cheap a professional is until after you let an amateur do it....
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
Post the jam codes/
media type
jam on printing & copying
locations ?/check if listed paper size on control panel is correct
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
when it jams the lead paper is at the fuser, part of the way thru, and the paper behind it maybe 3 to 4 pages are fanned from the lead page..look like train cars. They are maybe 1-2" on the page in front as if they were not being seperated. I have changed the feed tires and sep roller which makes it go longer between jams. It is dry in the copier room so we were thinking maybe static...
You never realize how cheap a professional is until after you let an amateur do it....
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
JAM CODES ????????????????
remember....if the first copy does not exit properly> everything behind it stops/jams up
test-----what happens when u run one single print at a time
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
no jam codes...from what Ive seen single copies are fine.....they can also go thru a ream or two of paper without any jams .....
You never realize how cheap a professional is until after you let an amateur do it....
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
Posting Permissions
Reply With Quote
Bookmarks