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  1. #11
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    Re: iR-C2620 print problem

    Quote Originally Posted by ronex View Post
    Test printing from Fiery (PS fonts) to IRC give same error like print from PC to IRC.
    He dont wont print on paper. Code: NG #853
    I try all settings of this posts again. Nothing has changed, same error.
    Hi,
    Your above-mentioned test print, are referring from LCD of "Printer" tab?

    By chance, is this machine locked down with some gadget or Department ID is enabled to prevent any users from doing copying unless proper ID is given?

  2. #12
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    Re: iR-C2620 print problem

    I have seen all menus and nowhere is set limit. Nowhere is enabled Department ID or locked print. Not in user menu, not in server (Fiery) setting.
    I thing is wrong setting in service menu 1 or service menu 2, but I donīt have enough knowledge to inspect if are setting corect on this IRC.
    I do not know what each abbreviation means the service menu 1 and menu 2.

    Can anybody send me corect important setting for service menu 1 and service menu 2 ? Printing with Fiery.

  3. #13
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    Re: iR-C2620 print problem

    Quote Originally Posted by ronex View Post
    I have seen all menus and nowhere is set limit. Nowhere is enabled Department ID or locked print. Not in user menu, not in server (Fiery) setting.I thing is wrong setting in service menu 1 or service menu 2, but I donīt have enough knowledge to inspect if are setting corect on this IRC. I do not know what each abbreviation means the service menu 1 and menu 2.Can anybody send me corect important setting for service menu 1 and service menu 2 ? Printing with Fiery.
    Hi,Whatever Teckat has given is THE full instructions and simplified guide. You really wouldnt want to read that Servicw Manual unless you are having a bout of sleepless nights.Since you able to print the Fiery configuration sheets, it meant the print engine is working. Could you re-attach as PDFs, rather than jpeg?

  4. #14
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    Re: iR-C2620 print problem

    First I'm sorry if look like I don't will help me self. I have trouble with English. Im not young and Im learn English allon. For me is very difficult to translate all in Slovenian to understand this tecnical words and than translated Answer to English. Sorry for my bad English. I try hard.

    I'm Thank you both Teckat and KL568 for all help and suggestion.

    I have 100% test all of this. Last, 10 minutes ago I have checked again DEP SW on Fiery. If they are both down? They are down. This is OK. I look all settings many times, but I`dont see what I`have wrong. I look in this IRC and PC every day 2-3 hours last 15. days.

    In next post I will list what I found and pdf files of last and new pictures.

    Again Thank you Teckat and KL568. I hope you help me to end this problem.

    Regards, ronex

  5. #15
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    Re: iR-C2620 print problem

    Here are what I found out:
    I copy normal.
    I print normal test page from the copier.
    I can not print test page from the Fiery.
    I can not print test page (configuration page) from Fiery.
    If I ping copier via Fiery I get an Ok Answer
    If I ping from copier via Fiery to LAN I get nothing. No Answer
    If I ping without Fiery (direct lan connected to copeir) I get OK Answer in both direction.
    I have changed crossower cable with an new crossower cable.
    On LCD I can see all settings of Fiery and I can change setting.
    I see settings in web browser on PC.

    On movie is what happened with test print from Fiery.


    Here are pictures of cards in CLC2320 - Rom is 70.01C
    CardsInIRC2620-1.jpgCardsInIRC2620-2.jpgCardsInIRC2620-3.jpgCardsInIRC2620-4.jpg


    If have I something forgot please tell me.
    All questions, to solve this problem, I will try to explain.
    Any test I make and give a report.
    If is needed, pictures or movie, is no problem. I make it

    Thanks for any help.

    regars, ronex

    ps
    Now I see, my post with pictures is bad.
    I give new pictures in next post. Sorry! (reports)

  6. #16
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    Re: iR-C2620 print problem

    Server settings are Print-screen. Is not printout from copier.
    ServerSetting1.pdf
    ServerSetting2.pdf
    ServerSetting3.pdf

    Copy service report is printed from copier an than scaned. (another scanner)
    slika7.pdf
    slika6.pdf
    slika5.pdf
    slika4.pdf
    slika3.pdf
    slika2.pdf
    slika1.pdf

  7. #17
    Service Manager 10,000+ Posts
    iR-C2620 print problem

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    Re: iR-C2620 print problem

    Quote Originally Posted by ronex View Post
    Server settings are Print-screen. Is not printout from copier.
    ServerSetting1.pdf
    ServerSetting2.pdf
    ServerSetting3.pdf

    Copy service report is printed from copier an than scaned. (another scanner)
    slika7.pdf
    slika6.pdf
    slika5.pdf
    slika4.pdf
    slika3.pdf
    slika2.pdf
    slika1.pdf
    You are missing RUI Firmware _missing on first page\ u need to reload firmware with SST
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #18
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    Re: iR-C2620 print problem

    Teckat thank you for Answer. I have SST ver.2.01. I hope is OK, but I not have firmware. I search on google, but I have no success. Have anyone of you firmware for IRC3220. Is posible to get?
    One questions.
    Is this ok on slika1.pdf (DECK and DATA-CON)
    ACC-STS
    FEEDER 1 (this ok)
    SORTER 0 ( this ok - is disconected)
    DECK 0 ( is this position - DADF-K1 ????) I have DADF-K1 connected. (must here stay 1 ???)
    CARD 1
    DATA-CON 0 (is this position Fiery ???? ) Fiery is connected too. (must here stay 1 ???)
    RAM 1024 MB


    Now i search new firmware. Hope I will found him. I report when install it.

  9. #19
    Service Manager 10,000+ Posts
    iR-C2620 print problem

    teckat's Avatar
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    Re: iR-C2620 print problem

    Quote Originally Posted by ronex View Post
    Teckat thank you for Answer. I have SST ver.2.01. I hope is OK, but I not have firmware. I search on google, but I have no success. Have anyone of you firmware for IRC3220. Is posible to get?
    One questions.
    Is this ok on slika1.pdf (DECK and DATA-CON)
    ACC-STS
    FEEDER 1 (this ok)
    SORTER 0 ( this ok - is disconected)
    DECK 0 ( is this position - DADF-K1 ????) I have DADF-K1 connected. (must here stay 1 ???)
    CARD 1
    DATA-CON 0 (is this position Fiery ???? ) Fiery is connected too. (must here stay 1 ???)
    RAM 1024 MB


    Now i search new firmware. Hope I will found him. I report when install it.



    First off>> u have a iRC3220 & not a iRC2620
    Whenever you upgrade the system software, you must upgrade the System module, Language module, and RUI at the same time-
    Remote UI (User Interface) is pre-installed software in the machine that enables you to access the machine's functions by using a web browser.
    Not sure if it effects Fiery printing/ but missing RUI software have never seen this before


    Feeder-1 is Ok!--Displays whether DADF is connected.
    Data-Con-Displays whether NE controller/A1 is connected.
    0: Not connected, 1: Connected
    SCANSLCT-this should be at "1"(Scan area is determined by paper size.)
    (this is in Level 2 of Service Mode)
    DECK-P-"0" means paper is set for A4
    RAM-
    Displays memory capacity of memory mounted on main controller PCB.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #20
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    Re: iR-C2620 print problem

    What would you recommend in this case? Is ti better change rom - from C to N (buy new rom) or is ok when I install new firmware (System module, Language module, and RUI at the same time ).
    My son need this copier for printing: flayer, business cards, small posters, etc.... all in color compatible with monitor color (CMYK). We need good compatibility with CMYK colors.

    Is it possible, its problem in Fiery and need to be repaired or changed?

    Thank you for help.

    regards,ronex

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