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  1. #11
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    Quote Originally Posted by manuals4you View Post
    You've helped me in the past, if you want the parts & service manual, send me an email to paul@justmanuals.com and remind me who you are. No charge of course.

    Paul
    Paul its nice to know that you still remember me. At the moment I dont require anything cause I dont plan to intend to service this machine on my own . Its only when the tech's(Canon trained)goofed up that I am trying to fix this .

    I have enough machines on my hand to take up most of my time.Thanks for the offer
    a machine is only as good as your tech : source:screwtape ; the scary one

  2. #12
    Field Supervisor 500+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    Why do I have the feeling that you are slightly irritated ???

    Anyway: Go to the printer and do this:

    While the printer off: remove the heads manually.

    First ) turn the printer on in user mode = report back what happens
    Second ) turn the printer on is service mode = report back what happens

    After that put back the print heads.

  3. #13
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    @ V-P

    No i am not irritated at you , ofcourse i am mad at the at the guy who put me in this place .

    I will do what you said that and get back to you . Its a holiday here so i will do that on Monday
    a machine is only as good as your tech : source:screwtape ; the scary one

  4. #14
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    Update: I cleaned the ram and re inserted it Now i can get into service mode


    While the printer off: remove the heads manually.

    First ) turn the printer on in user mode = report back what happens
    Second ) turn the printer on is service mode = report back what happens

    Did This now the error on display is E196-404C

    In service mode :
    CPU:AADX0548
    MC:AADX053120130128_190419.jpg20130128_190340.jpg20130128_190426.jpg
    a machine is only as good as your tech : source:screwtape ; the scary one

  5. #15
    Field Supervisor 500+ Posts
    Canon IPF 8300S Hardware error

    V-P's Avatar
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    Re: Canon IPF 8300S Hardware error

    It looks like you have 2 different serials.

    Did you replace main controller PCB or MTC Relay PCB and DID NOT PERFORM the replacement routine?

    if yes - than:

    1) Turn off the power and disconnect the power plug.
    2) Replace the main controller PCB.
    3) Reconnect the power plug and turn on the power while pressing the [Paper Source] and [Information] keys. (Start the printer in PCB replacement mode.)
    4) Release the key, but not before making sure that "Initializing" appears on the display. (The message lamp lights when printer enters PCB replacement mode.)
    5) Wait until "REPLACE MODE" appears on the display.
    6) Select CPU BOARD and press the [OK] key.
    7) Turn off the power, but not before making sure that "Power off" appears on the display.
    8) Turn on the power.

    After you do this procedure - go back one post and report what I asked previously.

  6. #16
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    > Okay did that and the error E196-404C is gone and we are back to replace printer head .

    Quote Originally Posted by V-P View Post



    While the printer off: remove the heads manually.

    First ) turn the printer on in user mode = report back what happens
    "Install printer head" message
    Second ) turn the printer on is service mode = report back what happens
    "Ready" message


    After that put back the print heads.
    Print Head Error message comes when started in normal mode .I am attaching pic of error log


    20130129_111350_resized.jpg

    a machine is only as good as your tech : source:screwtape ; the scary one

  7. #17
    Field Supervisor 500+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    Although what I ask you to do might seem stupid - there is a logic behind (which is too long to explain)

    The current print-heads which you are using are the new ones or the old ones ?
    You should use the new ones. There is a slight chance that a "bad" print head can damage the main board.
    I have seen it happen a couple of times.

    So with the new print heads:

    1.Turn off the printer.

    2. Remove & reinsert each print head 3 times in a row.

    3. Turn on in SM and print a nozzle check (from Service Menu). Scan it and upload here

    4. Turn off & Turn On in User Mode. Can you get to Online State ?

  8. #18
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error[solved]

    well v-p i donno what magic wand you have , the machine printed its first print in 2 months!!.

    how can i thank you .
    a machine is only as good as your tech : source:screwtape ; the scary one

  9. #19
    Field Supervisor 500+ Posts
    Canon IPF 8300S Hardware error

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    Re: Canon IPF 8300S Hardware error

    That's why they call me V-P

    I own the book of spells...


    spells.jpg

  10. #20
    Service Manager 1,000+ Posts
    Canon IPF 8300S Hardware error

    davidj7's Avatar
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    Re: Canon IPF 8300S Hardware error

    keep the book safe :-)
    a machine is only as good as your tech : source:screwtape ; the scary one

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