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  1. #1
    Technician rgalban's Avatar
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    Canon Advanced IRC5035 on Windows 8

    I have a Canon Advanced IRC 5035 trying to print from a Laptop that is using windows 8, but everytime we try to print from it the machine throws an error saying that it can't print, but all of the other computers on the network are either using XP or 7 and they print and scan just fine. Does anybody know why this is happening? They are using the UFRII drivers version 20.85 for windows 8

  2. #2
    Service Manager 10,000+ Posts
    Canon Advanced  IRC5035  on Windows 8

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    Re: Canon Advanced IRC5035 on Windows 8

    Quote Originally Posted by rgalban View Post
    I have a Canon Advanced IRC 5035 trying to print from a Laptop that is using windows 8, but everytime we try to print from it the machine throws an error saying that it can't print, but all of the other computers on the network are either using XP or 7 and they print and scan just fine. Does anybody know why this is happening? They are using the UFRII drivers version 20.85 for windows 8
    ===========================

    using Wi-Fi or direct cable connection

    if Wi-Fi did u install the Wireless LAN Board-B2 in iRADC5035


    In order to enable the wireless connection on the imageRUNNER ADVANCE follow these steps:

    1. Go to Settings/Registration

    2. Login if a system manager ID is set

    3. Go to Preferences -> External Interface -> Extension Card Settings

    4. Press 'Primary Network Setting'

    5. Select 'Wireless LAN'

    6. Reboot device
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 250+ Posts
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    Re: Canon Advanced IRC5035 on Windows 8

    As above, I assume, yeah I know... you have network connectivity;

    I see you specified that its not an i model, you sure they are using the UFR driver?

    Is there anything in the job log, under NG?

    V

  4. #4
    Technician rgalban's Avatar
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    Re: Canon Advanced IRC5035 on Windows 8

    Quote Originally Posted by vamoursly View Post
    As above, I assume, yeah I know... you have network connectivity;

    I see you specified that its not an i model, you sure they are using the UFR driver?

    Is there anything in the job log, under NG?

    V
    In fact, yes in the job log that is what we get NG whenever we try to send a test print from the windows 8 laptop. And they are using the UFR driver.

  5. #5
    East Coast Imaging 2,500+ Posts
    Canon Advanced  IRC5035  on Windows 8

    SCREWTAPE's Avatar
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    Re: Canon Advanced IRC5035 on Windows 8

    What type/version driver that they are using with XP Win 7
    Do you have a imagePASS connected to this machine.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  6. #6
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    Re: Canon Advanced IRC5035 on Windows 8

    Hi, rgalban

    Which UFRII driver did you installed in the Win8?

    If it UFRII XPS, you might not be able to print properly. Download the one without "XPS" wordings in the web linkP

  7. #7
    Service Manager 250+ Posts
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    Re: Canon Advanced IRC5035 on Windows 8

    Try this one

    Canon UFR II/ UFRII LT Printer Driver v20.90

    10 bucks says it works

    V

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