Help With IR4570 Paper size

[eng_usama]

I Have A Client use Strange Paper Size It's Less Than B4 with 4Cm in Height the Machine Always Jam in Two sided copying is There any Way to Solve That Problem ?

[davelaserman]

I may be wrong but check machine specs to see if size is compatable i d.oubt that it is inform customer to change media (paper stock/size0

[teckat]

I Have A Client use Strange Paper Size It's Less Than B4 with 4Cm in Height the Machine Always Jam in Two sided copying is There any Way to Solve That Problem ?

---------------------------------------

Stack Bypass
- Paper Size: 5 9/16" x 7 1/8" to 11 5/8" x 17" (140 mm x 182 mm to 297 mm x 432 mm)
- Paper Weight: 17 to 32 lb bond (64 to 128 g/m2)

Standard Size
You can select standard inch paper, or A or B series paper.
Free Size
You can load nonstandard paper sizes (5 9/16" x 7 1/8" to 11 5/8" x 17"
(140 mm x 182 mm to 297 mm x 432 mm)).

[eng_usama]

thanks guys very much for answers i think i can solve this problem by make the cassette read size called C4 it's strange Japaneses size is there anyway to make the machine read that size .

[teckat]

thanks guys very much for answers i think i can solve this problem by make the cassette read size called C4 it's strange Japaneses size is there anyway to make the machine read that size .

========================
Japanese B Series | JIS B Series Paper Size


NO/
for tray size set up

U HAVE OPTION for = A>B>INCH or
U (universal) sizes
U1 G-LTR
U2 FLSC
U3 G-LGL
U4 A-LTR


U can try to purchase a envelope detection insert for cassette tray
Envelope Cassette Attachment C1
The envelope cassette can hold the following 6 types of envelopes:
1) COM10
2) ISO-B5
3) Monarch
4) ISO-C5=162mm x 229mm/6.38in x 9.02in
5) DL
6) Yougata 4

C series of paper is used only for envelopes
; as the area of a C series sheet is the geometric mean of the A and B series sheets of the same number. This means that an A4 sheet is slightly smaller than a C4 sheet, which in turn is slightly smaller than a B4 sheet. In practice this means that an A4 letter could fit unfolded into a C4 envelope which could then fit into a B4 envelope.