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  1. #1
    End User daniboi's Avatar
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    E020 keeps comin' back on IRC6800

    after 50 copies more or less it stops showing E020 it always goes that way every time. I changed the black toner assembly and its gone (ERROR 020), i just want to ask if there is any way i can fix the toner assembly that i pulled out, the toner bottle is turning good, the two motors are running fine. I can't find the cause of the error from this black toner assembly. Some ideas?

  2. #2
    Service Manager 10,000+ Posts
    E020 keeps comin' back on IRC6800

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    Re: E020 keeps comin' back on IRC6800

    Quote Originally Posted by daniboi View Post
    after 50 copies more or less it stops showing E020 it always goes that way every time. I changed the black toner assembly and its gone (ERROR 020), i just want to ask if there is any way i can fix the toner assembly that i pulled out, the toner bottle is turning good, the two motors are running fine. I can't find the cause of the error from this black toner assembly. Some ideas?
    ---------------sub code
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    End User daniboi's Avatar
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    Smile Re: E020 keeps comin' back on IRC6800

    oh! I forgot to mention the sub code it was an xxFF that's why I changed the black toner assembly and it was ok. If the motors are ok and the toner bottle is spinning then the hopper connector maybe is the culprit. I checked the wires they were good. before all these checks i tried TONER-S to give toner for the developer it was ok. the problem is, after some copies it shows the error 020 - xxFF. I just reset the error and turn the machine off and on again, it keeps comin' back that way. Now its running smoothly because I changed the assembly. I'm just looking for the cause to salvage the piece or I'll just throw it away. I'm Thankful to any ideas.

  4. #4
    Senior Tech 100+ Posts aco.bk's Avatar
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    Re: E020 keeps comin' back on IRC6800

    xxFF!
    There is no toner inside the Bk developing assembly.
    - the toner is not supplied to the developing assembly correctly.
    - the hopper stirring motor is not rotating normally.
    The hopper connector has poor contact. The black toner supply motor
    (M25) is faulty. The hopper stirring motor (M23) is faulty. The black toner
    level sensor is faulty. The DC controller is faulty.

    iR6800c-nightmare
    Attached Files Attached Files

  5. #5
    End User daniboi's Avatar
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    Re: E020 keeps comin' back on IRC6800

    Quote Originally Posted by aco.bk View Post
    xxFF!
    There is no toner inside the Bk developing assembly.
    - the toner is not supplied to the developing assembly correctly.
    - the hopper stirring motor is not rotating normally.
    The hopper connector has poor contact. The black toner supply motor
    (M25) is faulty. The hopper stirring motor (M23) is faulty. The black toner
    level sensor is faulty. The DC controller is faulty.

    iR6800c-nightmare

    Hello there! Thanks for your information it really helped. I'm sorry for this late response, I've been out for sometime. thanks again.daniboi.

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