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  1. #11
    Senior Tech 100+ Posts bipc's Avatar
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    Re: Canon ir1022if network issue

    Quote Originally Posted by Canuck View Post
    Hook up a laptop with a crossover cable and try it. Get the network out of the equation. If all is well,then........tell their IT to sort it out
    definitely try this first
    Life is a learning continuum...

  2. #12
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    Re: Canon ir1022if network issue

    Quote Originally Posted by f1624982@rmqkr.net View Post
    I have a Canon ir1022if that responds very weird on LAN connection. When I access Remote UI interface, I'm able to browse only few of the options in the menu. I managed to configure it to send documents on email but every time I access again the Remote UI web interface, after few clicks gradually the page is not responding any more. First, some embeded images are not displayed and then the page turns unresponsive.
    The browser displays this message:

    Code:
    Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.
    I'm able to access again the web interface after I turn off/on the equipment, but only for few clicks more.
    As long as the send conf are done, I can send scanned emails but I cannot access the interface.
    The panel is working fine, being able to do all the configurations from there, but it is almost impossible to enter many email adresses using it.
    I need to setup almost 100 email addresses but i managed to set only 2 of them.
    Is there anything that i can do to make it functional again?
    Thanks

    Hi f1624982@rmqkr.net,

    Find a solution to the problem?
    I also have a same problem.

    Br, N

  3. #13
    Field Supervisor 500+ Posts
    Canon ir1022if network issue

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    Re: Canon ir1022if network issue

    You are lucky today.

    Here is a known issue. If you install for example a Postscript kit in a machine that has been in service you can have network problems or not be able to print. Or if you reload system software you may see problems.


    Solution. Update the machine. back up things if you need to. Perform a CLEAR ALL . This will cause the machine to need to be reinitialized. You will select your region, it will reboot then you will select language then it will reboot. continue setup. This lets the machine take FULL EFFECT of the updated software. Your network issues will disappear. Those issues can include wierd ping behavior too. No discovery behind a router but communicate with crossover. So finally in this case, the laptop is NOT the for sure rule out of machine problems. This is the only series I know that this is true. 1030if too. Plus the 1030if ssw is a .exe file that you run on a PC via USB. The SST tool is not used to update these machines.

  4. #14
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    Re: Canon ir1022if network issue

    Quote Originally Posted by Simons View Post
    You are lucky today.

    Here is a known issue. If you install for example a Postscript kit in a machine that has been in service you can have network problems or not be able to print. Or if you reload system software you may see problems.


    Solution. Update the machine. back up things if you need to. Perform a CLEAR ALL . This will cause the machine to need to be reinitialized. You will select your region, it will reboot then you will select language then it will reboot. continue setup. This lets the machine take FULL EFFECT of the updated software. Your network issues will disappear. Those issues can include wierd ping behavior too. No discovery behind a router but communicate with crossover. So finally in this case, the laptop is NOT the for sure rule out of machine problems. This is the only series I know that this is true. 1030if too. Plus the 1030if ssw is a .exe file that you run on a PC via USB. The SST tool is not used to update these machines.

    Hi,

    Thank You all!
    I try to test.

    Br, N

  5. #15
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon ir1022if network issue

    A CLEAR ALL is usually the 2nd step before having to dig in. I would think its already been done. I have had to do MMI clears on machines that were operating on a different network previously,especially if different network type(class A,B,etc)

  6. #16
    kinjo
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    Re: Canon ir1022if network issue

    I am having Err_Empty_Response problem in my PC.

  7. #17
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    Re: Canon ir1022if network issue

    Quote Originally Posted by nooy View Post


    Originally Posted by Simons
    You are lucky today.

    Here is a known issue. If you install for example a Postscript kit in a machine that has been in service you can have network problems or not be able to print. Or if you reload system software you may see problems.


    Solution. Update the machine. back up things if you need to. Perform a CLEAR ALL . This will cause the machine to need to be reinitialized. You will select your region, it will reboot then you will select language then it will reboot. continue setup. This lets the machine take FULL EFFECT of the updated software. Your network issues will disappear. Those issues can include wierd ping behavior too. No discovery behind a router but communicate with crossover. So finally in this case, the laptop is NOT the for sure rule out of machine problems. This is the only series I know that this is true. 1030if too. Plus the 1030if ssw is a .exe file that you run on a PC via USB. The SST tool is not used to update these machines.








    Hi,

    Thank You all!
    I try to test.

    Br, N
    The problem is solved by reloading the program two years ago

    "
    SSTv472Ek
    iR1022-WLaa6101-BOOT
    iR1022-WLaa6801-MAIN
    iR1022-WLaa6801-32M-OPT
    "

    br, Nooy

  8. #18
    Service Manager 1,000+ Posts
    Canon ir1022if network issue

    guitar9199's Avatar
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    Re: Canon ir1022if network issue

    Quote Originally Posted by Simons View Post
    You are lucky today.

    Here is a known issue. If you install for example a Postscript kit in a machine that has been in service you can have network problems or not be able to print. Or if you reload system software you may see problems.


    Solution. Update the machine. back up things if you need to. Perform a CLEAR ALL . This will cause the machine to need to be reinitialized. You will select your region, it will reboot then you will select language then it will reboot. continue setup. This lets the machine take FULL EFFECT of the updated software. Your network issues will disappear. Those issues can include wierd ping behavior too. No discovery behind a router but communicate with crossover. So finally in this case, the laptop is NOT the for sure rule out of machine problems. This is the only series I know that this is true. 1030if too. Plus the 1030if ssw is a .exe file that you run on a PC via USB. The SST tool is not used to update these machines.

    Correct!! The C1030 uses "User Support Tool" to update firmware.

  9. #19
    kinjo
    Guest

    Re: Canon ir1022if network issue

    Quote Originally Posted by kinjo View Post
    I am having Err_Empty_Response problem in my PC.

    Here’s the mail I got recently for my problem
    I have been working on 1and1 at home as the above did not work
    Now I get with Internet Explorer
    This page can’t be displayed

    • Make sure the web address Copytechnet Home is correct.
    • Look for the page with your search engine.
    • Refresh the page in a few minutes.
    • Check that all network cables are plugged in.
    • Verify that airplane mode is turned off.
    • Make sure your wireless switch is turned on.
    • See if you can connect to mobile broadband.
    • Restart your router.

    and the same old issue with Chrome
    Any other suggestions. Can Windows 10 be reset without loosing all programs?
    Or otherwise try this
    Err_Empty_Response – Solutions Encyclopedia

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