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  1. #1
    polo
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    Canon ir 3300, 803 Error code.

    Someone can help me? , I have a Canon ir 3300.Two weeks ago, during a electric storm, a thunderbolt turn off the electricity and when it come back, the copier show E000803 error code. Then when i checked the main power supply pcb, after test de 24 volts in 204 and 300 connectors, i sow that two resistors of 15 ohms were damaged and i did change both, but when turn on de copier, the same error code appears, and the two resistors were damaged again. Then i checked again the main power supply pcb, i noted a overheated zone between the two 15 ohms resistors and a integrated circuit (sma-z1001, regulator). In this zone i checked all diodes, resistors and capacitors, and are fine. The problem is that i asked for the sma-z1001 regulator , and nobody had it. Please someone can buy it in USA and send it to me?. Of course ill send the money, Please-

  2. #2
    Field Supervisor 500+ Posts
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    Re: Canon ir 3300, 803 Error code.

    Quote Originally Posted by polo View Post
    Someone can help me? , I have a Canon ir 3300.Two weeks ago, during a electric storm, a thunderbolt turn off the electricity and when it come back, the copier show E000803 error code. Then when i checked the main power supply pcb, after test de 24 volts in 204 and 300 connectors, i sow that two resistors of 15 ohms were damaged and i did change both, but when turn on de copier, the same error code appears, and the two resistors were damaged again. Then i checked again the main power supply pcb, i noted a overheated zone between the two 15 ohms resistors and a integrated circuit (sma-z1001, regulator). In this zone i checked all diodes, resistors and capacitors, and are fine. The problem is that i asked for the sma-z1001 regulator , and nobody had it. Please someone can buy it in USA and send it to me?. Of course ill send the money, Please-
    Funny though! From your profile, you live in the US state of Arizona, and you want someone who live in the USA to buy the ic and send it to you ...where?
    Any way, try changing the whole power supply pcb, you may also need to go a step further and check your dc controller pcb.

  3. #3
    polo
    Guest

    Re: Canon ir 3300, 803 Error code.

    Funny? Ohh let me tell you this: 1.- Yes, im not live in usa, but when i registered, i wrotte the country, Mexico, then i wanted write state but there isnt a way to do this. 2.- Im not a technician, i have a small copycenter and i havent much money. 3.- thank you for your help, but i did check the 24v in 204 y 300 connectors and doesnt exists, therefore the only solution is to change the main power supply pcb but new its very expensive, 1000 usdlls more or less, and i have not this money. I have worked 3 days on the pcb and i checked, diodes, transistors, capacitors, resistors and the only thing that could damaged is the regulator (sma-z1001). Ohhh yes of course, the easy way to fix it is buy a new pcb. Its still funny?

  4. #4
    Service Manager 1,000+ Posts
    Canon ir 3300, 803 Error code.

    Brian8506's Avatar
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    Re: Canon ir 3300, 803 Error code.

    Yea that attitude will get you a lot of help here. If you spent your time selling copies instead of trying to diagnose a copier you might have made enough money to actually pay for the repair. A more humbled attitude might also have gotten you pointed in a direction where you could get a power supply cheaper or get yours repaired but I think you're thinning the herd of helpers.

  5. #5
    Field Supervisor 500+ Posts
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    Re: Canon ir 3300, 803 Error code.

    Quote Originally Posted by polo View Post
    Funny? Ohh let me tell you this: 1.- Yes, im not live in usa, but when i registered, i wrotte the country, Mexico, then i wanted write state but there isnt a way to do this. 2.- Im not a technician, i have a small copycenter and i havent much money. 3.- thank you for your help, but i did check the 24v in 204 y 300 connectors and doesnt exists, therefore the only solution is to change the main power supply pcb but new its very expensive, 1000 usdlls more or less, and i have not this money. I have worked 3 days on the pcb and i checked, diodes, transistors, capacitors, resistors and the only thing that could damaged is the regulator (sma-z1001). Ohhh yes of course, the easy way to fix it is buy a new pcb. Its still funny?
    If my memory serves me right, I think the switching regulator must get a 'keying pulse' from the main controller pcb in order for it to trigger and conduct, and deliver the 24v and other outputs.

  6. #6
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon ir 3300, 803 Error code.

    Are you a electronic tech? How do you check the caps on the board?? Ohm meter?? What about whats connected to them? Did you inject dc and ac voltages into to it to trace out signals?? I've been doing board repairs for 35 years.. save yourself the time and order a new powersupply

  7. #7
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon ir 3300, 803 Error code.

    And yes, there is a signal from the main controller that tells power supply to turn on. Its called the remote signal(RMT1 and RMT2)If you have outputs from your supply then remote is there. Get the schematic, a meter and verify this.

  8. #8
    Service Manager 10,000+ Posts
    Canon ir 3300, 803 Error code.

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    Re: Canon ir 3300, 803 Error code.

    Quote Originally Posted by polo View Post
    Someone can help me? , I have a Canon ir 3300.Two weeks ago, during a electric storm, a thunderbolt turn off the electricity and when it come back, the copier show E000803 error code. Then when i checked the main power supply pcb, after test de 24 volts in 204 and 300 connectors, i sow that two resistors of 15 ohms were damaged and i did change both, but when turn on de copier, the same error code appears, and the two resistors were damaged again. Then i checked again the main power supply pcb, i noted a overheated zone between the two 15 ohms resistors and a integrated circuit (sma-z1001, regulator). In this zone i checked all diodes, resistors and capacitors, and are fine. The problem is that i asked for the sma-z1001 regulator , and nobody had it. Please someone can buy it in USA and send it to me?. Of course ill send the money, Please-
    ---------------

    Lightning strike causes internal damage >

    in US we don't have the time to trace down resistors or caps , there is no complete circuit diagrams any more for printers

    see pdf----POWER SUPPLY CIRCUIT.pdf




    see link
    Aliexpress.com : Buy SMA Z1001 switching regulators for printer copier power from Reliable SMA-Z1001 suppliers on ZHENNANDE electronic matching supermarket




    E803 MPWS power supply voltage error
    (low voltage error)

    replace power supply

    Canon FH3-2615 IR 3300 Switching Regulator Power Supply PCB Asy


    Many available to choose from on eBay/ cheap

    http://compare.ebay.com/like/200907039935?var=lv&ltyp=AllFixedPriceItemTypes&va r=sbar



    Last edited by teckat; 07-02-2013 at 05:39 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    polo
    Guest

    Re: Canon ir 3300, 803 Error code.

    Quote Originally Posted by Brian8506 View Post
    Yea that attitude will get you a lot of help here. If you spent your time selling copies instead of trying to diagnose a copier you might have made enough money to actually pay for the repair. A more humbled attitude might also have gotten you pointed in a direction where you could get a power supply cheaper or get yours repaired but I think you're thinning the herd of helpers.

    Thanks Brian for your comment. Since one month ago the sales fell and i paid something and no have money in this time. I need more humbled attitude? i dont think so. I think we are humans and if we want to help to other person if we can, is how we are, is an attitude to the life, and this no depends on the attitude of the person that needs help. Thanks.

  10. #10
    polo
    Guest

    Re: Canon ir 3300, 803 Error code.

    Quote Originally Posted by teckat View Post
    ---------------

    Lightning strike causes internal damage >

    in US we don't have the time to trace down resistors or caps , there is no complete circuit diagrams any more for printers

    see pdf----POWER SUPPLY CIRCUIT.pdf




    see link
    Aliexpress.com : Buy SMA Z1001 switching regulators for printer copier power from Reliable SMA-Z1001 suppliers on ZHENNANDE electronic matching supermarket




    E803 MPWS power supply voltage error
    (low voltage error)

    replace power supply

    Canon FH3-2615 IR 3300 Switching Regulator Power Supply PCB Asy


    Many available to choose from on eBay/ cheap

    http://compare.ebay.com/like/200907039935?var=lv&ltyp=AllFixedPriceItemTypes&va r=sbar



    Thanks a lot. The diagram is for dc controller this board had the 300 connector. The main power suppy (fh3-2613-00, 120 v) had the 204 connector and this pcb is damaged. Thanks for the supplier. And yes if you are a copier technician you dont have time to check pcbs components. Thanks.

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