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  1. #1
    Independent Service Tech 100+ Posts skibum's Avatar
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    IR 3245 fixing film failures??

    I have a IR3245 that keeps having a premature failure of the fixing film (E-000007) about every 20K - 40K. The last time we replaced the whole assembly and it failed after 43K. I have a number of 3045's that make it to 100K approx. Any ideas would be helpful.


  2. #2
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: IR 3245 fixing film failures??

    Hello,

    Replace the film by a genuine one and move the machine to another place because this issue may be caused by a bad ground level.

    Rachid.

    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  3. #3
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: IR 3245 fixing film failures??

    i went thru the same thing, it was uneven pressure from the pressure screws, had tons of failures then checked the pressure screws and the pressure was uneven, there was an earlier post that had the procedure for checking the pressure, do a nip check in service mode and you will find the pressure being uneven, hope this helps


  4. #4
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: IR 3245 fixing film failures??

    Quote Originally Posted by Luther View Post
    i went thru the same thing, it was uneven pressure from the pressure screws, had tons of failures then checked the pressure screws and the pressure was uneven, there was an earlier post that had the procedure for checking the pressure, do a nip check in service mode and you will find the pressure being uneven, hope this helps
    The fixing assembly has been replaced and the issue is still the same.

    Rachid.

    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  5. #5
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: IR 3245 fixing film failures??

    Known issue on these machines. If nip,etc is ok,check the mount brackets the fixing assembly mounting screws go into. These brackets are secured by two screws with red Loc-tite on them. Make sure these brackets are centered in their locating holes and straight and perfectly vertical. If not, crack the screws loose and adjust it. If they look centered and film walks to rear of machine,raise the rear bracket about 1 mm. Also make sure there is white grease on inside ends of film where it rotates on the black plastic holder. A dab of white high temp grease helps if dry


  6. #6
    Technician 100+ Posts apollo's Avatar
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    Re: IR 3245 fixing film failures??

    If the fuser film is tearing at edge, causing E0007, I would check copier is level both side to side and front to back.
    place spirit level on glass and level.
    Had few issues film tearing as machine not level .


  7. #7
    Service Manager 10,000+ Posts
    IR 3245 fixing film failures??

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    Re: IR 3245 fixing film failures??

    Quote Originally Posted by Rachid.Akli View Post
    The fixing assembly has been replaced and the issue is still the same.

    Rachid.
    ==/:


    the rear screw that applies pressure between the fixing film and the pressure roller can become stripped. This creates uneven pressure which then causes the film to track improperly until it tears and generates a E007 code.

    workaround is to replace the stripped screw with a longer screw or replace the fuser assembly. Also, do not overlook the screw hole in the metal making sure the threads are intact.





    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Service Manager 10,000+ Posts
    IR 3245 fixing film failures??

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    Re: IR 3245 fixing film failures??

    Quote Originally Posted by skibum View Post
    I have a IR3245 that keeps having a premature failure of the fixing film (E-000007) about every 20K - 40K. The last time we replaced the whole assembly and it failed after 43K. I have a number of 3045's that make it to 100K approx. Any ideas would be helpful.
    ===========

    see pdf adjustments



    Measure to Prevent Displacement, Breakage of the Fixing Film and E007-0000

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Field Supervisor 500+ Posts
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    Re: IR 3245 fixing film failures??

    You will also get a wrinkled LFR from what I've been running into.

    Quote Originally Posted by teckat View Post
    ==/:


    the rear screw that applies pressure between the fixing film and the pressure roller can become stripped. This creates uneven pressure which then causes the film to track improperly until it tears and generates a E007 code.

    workaround is to replace the stripped screw with a longer screw or replace the fuser assembly. Also, do not overlook the screw hole in the metal making sure the threads are intact.






  10. #10
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: IR 3245 fixing film failures??

    Quote Originally Posted by teckat View Post
    ===========

    see pdf adjustments



    Measure to Prevent Displacement, Breakage of the Fixing Film and E007-0000
    tada...I have Canadian version of same document


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