Ir2025i

[copicatt]

I picked up 1 of these from a wholesaler today but under the send tab there is no option for email or file only fax. It is an i series so it must have been turned off? Any ideas?

[skynet]

Go into service mode and report then spec report and print the list it should look something like the following


ACTIBAT FUNCTION_ _ _ _ _OFF
BDL-IMAGE (1200)_ _ _ _ _ON
FAX_ _ _ _ __ _ _ _ _ON
NETWORK_ _ _ _ _ON
PCL_ _ _ _ _ON
PC-SCAN_ _ _ _ _ON
BW-SEND_ _ _ _ _OFF
CL-SEND_ _ _ _ _OFF
PAF_ _ _ _ _OFF
BDL-IMAGE (600)_ _ _ _ _OFF
E-RDS_ _ _ _ _OFF

[copicatt]

Ok. Will check when I get back to the shop... So If it shows off.... How do I turn it on? Thanks!

[copicatt]

Heres what I get:

ACTIBAT FUNCTION_ _ _ _ _OFF
BDL-IMAGE (1200)_ _ _ _ _ON
FAX_ _ _ _ __ _ _ _ _ON
NETWORK_ _ _ _ _ON
PCL_ _ _ _ _OFF
PC-SCAN_ _ _ _ _OFF
BW-SEND_ _ _ _ _OFF
CL-SEND_ _ _ _ _OFF
PAF_ _ _ _ _OFF
BDL-IMAGE (600)_ _ _ _ _ON
E-RDS_ _ _ _ _OFF

THIS IS AN "I"SERIES SO I DON'T UNDERSTAND WHY SCAN WOULD BE OFF.

[copicatt]

maybe possible that the license got deactivated or something? It has the send tab and looks normal but when you press "new address", it only has fax option.........

[copicatt]

Any one with any ideas whatsoever???
Would like to install this tomorrow if possible!

[Brian8506]

I know very little about that machine but on the earlier ir's there was an option in sm to have tabs on or off. Maybe contact Paul at justmanuals. I would think the info would be in service manual. Teckat's on the beach drinking beer right now otherwise he probably would have chimed in.

[copicatt]

I know very little about that machine but on the earlier ir's there was an option in sm to have tabs on or off. Maybe contact Paul at justmanuals. I would think the info would be in service manual. Teckat's on the beach drinking beer right now otherwise he probably would have chimed in.

Thanks for the reply. I have the manuals but can't locate anywhere to bring the scan to email back. I will keep searching.

[mjarbar]

Hello,

I don't know if this will help but a similar thread was on here with the same problem but it was an iR1020 series machine.

IR1023if scan to email issue

Teckat gave a very good reply that may have possibilities for your problem.

[copicatt]

Thanks for the info! That does seem like the same problem I am having. Just for giggles, i pulled the usb drive on a working machine and it gave the same symptom as this machine.... So i then swapped the drives but the problem remained.... In other words swapping the drive did nothing for me.