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  1. #1
    Field Supervisor 500+ Posts
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    NAVI Offline CaseFiles

    Anyone happen to know where I can pull the latest offline casefiles for Navi. CCI only has early 2012 dated.

    Thanks

  2. #2
    Service Manager 10,000+ Posts
    NAVI Offline CaseFiles

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    Re: NAVI Offline CaseFiles

    Quote Originally Posted by northernlife View Post
    Anyone happen to know where I can pull the latest offline casefiles for Navi. CCI only has early 2012 dated.

    Thanks



    Effective 10/22/2012 the Downloadable Knowledgebase will be discontinued and no additional PAK updates will uploaded to e-Support.

    All future efforts will be directed at delivering a smartphone/tablet optimized KB experience for the Technician community. Thank you for your support!
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Senior Tech 100+ Posts bipc's Avatar
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    Re: NAVI Offline CaseFiles

    well the latest i have available are from the 15-07-2013 as you can see under so if you need them let me know, actually by the time you stopped getting them was the time they released it in Europe, so
    if you need them just PM me and i'll make them reach you
    1.jpg2.jpg
    Life is a learning continuum...

  4. #4
    Service Manager 10,000+ Posts
    NAVI Offline CaseFiles

    teckat's Avatar
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    Re: NAVI Offline CaseFiles

    Quote Originally Posted by bipc View Post
    well the latest i have available are from the 15-07-2013 as you can see under so if you need them let me know, actually by the time you stopped getting them was the time they released it in Europe, so
    if you need them just PM me and i'll make them reach you
    1.jpg2.jpg
    ----------------

    I'm moving to Europe !!!!!!
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Service Manager 10,000+ Posts
    NAVI Offline CaseFiles

    teckat's Avatar
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    Re: NAVI Offline CaseFiles

    Quote Originally Posted by bipc View Post
    well the latest i have available are from the 15-07-2013 as you can see under so if you need them let me know, actually by the time you stopped getting them was the time they released it in Europe, so
    if you need them just PM me and i'll make them reach you
    1.jpg2.jpg
    ----------------

    have the same NAVI for 2013 _ but

    are u sure these are the OFF-LINE Knowledge PAKS
    for 2013
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Senior Tech 100+ Posts bipc's Avatar
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    Re: NAVI Offline CaseFiles

    Quote Originally Posted by teckat View Post
    ----------------

    I'm moving to Europe !!!!!!
    no need to move, PM me the ones you need and i'll send them to you, the server is slow but it does the job, life is about giving and getting and you give enough here everyday so today is your getting day
    Life is a learning continuum...

  7. #7
    Senior Tech 100+ Posts bipc's Avatar
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    Re: NAVI Offline CaseFiles

    Quote Originally Posted by teckat View Post
    ----------------

    have the same NAVI for 2013 _ but

    are u sure these are the OFF-LINE Knowledge PAKS
    for 2013
    those are the complete case packs, some with only knowledge packs (no more info in them) some also casefiles and other more complete with some info more like installation manuals for some accessories, i try to add them to the ones in my laptop every now and then, and now they started to include some of the newest top laser printers as well, now if your referring to those help files type that opened without navi i think they "killed" those and turned them into updates of data packs due to being searchable and a single tool and still offline
    Life is a learning continuum...

  8. #8
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: NAVI Offline CaseFiles

    The latest IR Advance ones have to be imported into NAVI to be readable.
    A new button called (OFFLINE e-support) shows up.

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