Originally Posted by
mark121381
Good day,
Can anyone help me please on this. It's always jam on PS13 as per history of jam in service mode. the jam stops inside of fixing unit as it always. I tried to clean all the pathways such as pickup rollers, registration rollers and transfer rollers etc. but it still keep on jam. I also clean the sensors. Do I miss something to check here? In addition. The upper and the bottom roler of the fixing unit was almost new, I've been change it before but no jam occurred that time.I appreciate your help thank you
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