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  1. #1
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    irc3380 top half of copy is blurry


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    irc3380 top half of copy is blurry

    I have a Canon IRC3380 that has blurry copies on the top half of the copy only, bottom is focused. I actually have the same problem on a Canon IRC3220. We have replaced the transfer belt units in both but still the same issue. Does anyone have a suggestion?

  2. #2
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    irc3380 top half of copy is blurry

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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by repeatcopiers View Post
    I have a Canon IRC3380 that has blurry copies on the top half of the copy only, bottom is focused. I actually have the same problem on a Canon IRC3220. We have replaced the transfer belt units in both but still the same issue. Does anyone have a suggestion?
    ------------

    First on 3380--Remove the noise dampening pad for the Registration sensor flag

    On both PRINTERS >Try clearing out the Registration Data stored in the DC Controller. To clear the data, perform the following.

    Enter Service Mode: Level 2 >
    Copier > Function > Clear > Reg/Clear. Highlight Reg/Clear and press OK.
    After performing the clear, reboot the machine and perform a Gradation Quick Adjust and then a Full Gradation adjust.
    (Following the instructions above could prevent you from having to perform a DC-CON clear, and inputting all DC-CON values from the door label.)

    on 3380---Clean the patch sensors
    &
    on 3380---do a Auto Color Mismatch Correction

    Addition Functions > Adjustments and Cleaning > Auto Color Mismatch Correction
    ++Check that Secondary Transfer Roller Position


    --------------------------------------------------------

    on 3200-
    Check External Secondary Transfer Roller Position & Rotation

    Sec.Trans Ext_.JPG
    & check your position of the Pattern Reader Assembly


    PATCH READ.JPGPatch Salt sensor 3.JPGPatch Salt sensor 2.JPG




    TOP= u mean rear of printer on paper feed exit direction or on front (operator side)
    see pic

    is issue on copies & prints ??
    all colors ??

    post a PG10 --

    Post a PG 6 GRID test print-


    DIRECTION.JPG

    on 3200=
    Re-aligned all four Laser Assemblies
    After aligning all Laser Assemblies it may be necessary to initiate a fine adjust to achieve proper alignment. To do this start with the Black Laser Assembly. Move the alignment gear one tooth at a time and then let the machine perform a registration adjustment. Usually, you will have to perform this fine adjustment a few times until the registration is close enough for the machine to correct it automatically.
    Last edited by teckat; 09-04-2013 at 09:32 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    irc3380 top half of copy is blurry


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    Re: irc3380 top half of copy is blurry

    We did all the above on the 3380, still nothing. Havent been back out to the 3200 yet. The image is shifted up instead of side to side, so on the 3380 you can see magenta slightly above the text. On the 3200 you can't differentiate what color is the issue. I am waiting to get test pages from the tech today and I will post.

  4. #4
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    irc3380 top half of copy is blurry


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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by teckat View Post
    ------------

    First on 3380--Remove the noise dampening pad for the Registration sensor flag

    On both PRINTERS >Try clearing out the Registration Data stored in the DC Controller. To clear the data, perform the following.

    Enter Service Mode: Level 2 >
    Copier > Function > Clear > Reg/Clear. Highlight Reg/Clear and press OK.
    After performing the clear, reboot the machine and perform a Gradation Quick Adjust and then a Full Gradation adjust.
    (Following the instructions above could prevent you from having to perform a DC-CON clear, and inputting all DC-CON values from the door label.)

    on 3380---Clean the patch sensors
    &
    on 3380---do a Auto Color Mismatch Correction

    Addition Functions > Adjustments and Cleaning > Auto Color Mismatch Correction
    ++Check that Secondary Transfer Roller Position


    --------------------------------------------------------

    on 3200-
    Check External Secondary Transfer Roller Position & Rotation

    Sec.Trans Ext_.JPG
    & check your position of the Pattern Reader Assembly


    PATCH READ.JPGPatch Salt sensor 3.JPGPatch Salt sensor 2.JPG




    TOP= u mean rear of printer on paper feed exit direction or on front (operator side)
    see pic

    is issue on copies & prints ??
    all colors ??

    post a PG10 --

    Post a PG 6 GRID test print-


    DIRECTION.JPG

    on 3200=
    Re-aligned all four Laser Assemblies
    After aligning all Laser Assemblies it may be necessary to initiate a fine adjust to achieve proper alignment. To do this start with the Black Laser Assembly. Move the alignment gear one tooth at a time and then let the machine perform a registration adjustment. Usually, you will have to perform this fine adjustment a few times until the registration is close enough for the machine to correct it automatically.

    See attached test pages on the IRC3380. We did the above suggestions and this is on all color prints and color copies.
    Attached Files Attached Files

  5. #5
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    irc3380 top half of copy is blurry

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    Re: irc3380 top half of copy is blurry

    on 3380

    print out your P PRINT settings/ then do a DCON CLEAR/ POWER OFF/ON PRINTER

    re-input those DCON settings/ then do FULL AUTO GRADATION

    DC-CON Clears DC controller PCB's RAM.
    MEMO:
    The RAM is cleared after the main power switch is turned OFF/ON.
    Operation method
    1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the service mode setting values.
    2) Select this item, then press the OK key.
    3) Turn the main power OFF/ON.
    4) Enter the data printed by the P-PRINT operation as needed.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
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    irc3380 top half of copy is blurry


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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by teckat View Post
    on 3380

    print out your P PRINT settings/ then do a DCON CLEAR/ POWER OFF/ON PRINTER

    re-input those DCON settings/ then do FULL AUTO GRADATION

    DC-CON Clears DC controller PCB's RAM.
    MEMO:
    The RAM is cleared after the main power switch is turned OFF/ON.
    Operation method
    1) Select COPIER > FUNCTION > MISC-P > P-PRINT to print out the service mode setting values.
    2) Select this item, then press the OK key.
    3) Turn the main power OFF/ON.
    4) Enter the data printed by the P-PRINT operation as needed.

    Tech says he did this as well and no change.

  7. #7
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    irc3380 top half of copy is blurry

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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by repeatcopiers View Post
    Tech says he did this as well and no change.
    -------------------------------------
    Did that tech or someone ever remove the Laser Scanner Unit this is a tricky unit to remove and re-seat--

    Points to Note when Mounting the Laser Scanner Unit-

    When removing or mounting the laser scanner unit, hold the front side and the left side of the laser scanner unit. Holding at the right side may cause color displacement due to the positional displacement of the reflection mirror.
    When mounting the laser scanner unit, fit the boss of the scanner unit into the slot of the machine,
    and be sure that the unit is secured in place.

    Also, check to see that the
    heights of the screw on the front side and the screw on the rear side are the same.


    LASER.JPG



    your PG10 Should have Black on both ends---

    pg10.JPG

    Bk is used to detect the reference BD signal and, as such, laser light is directed to the surface of the polygon mirror. In other words, the write start position in main scanning direction for Bk is determined based on actual
    measurement--

    on that iR3380 PG10/ u have an issue with MAGENTA in Main Scan direction
    pg10.JPG

    since u show the M off-set issue on a copy of a test print off the glass/
    OFF SET -M.JPG



    I would look at a DC PCB--issue and or the Laser Unit itself


    machine controls synchronization in main scanning direction to ensure the write start position of individual lines in main scanning direction.
    Synchronization occurs for each line of each color, and is controlled by the DC controller.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Field Supervisor 500+ Posts
    irc3380 top half of copy is blurry


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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by teckat View Post
    -------------------------------------
    Did that tech or someone ever remove the Laser Scanner Unit this is a tricky unit to remove and re-seat--

    Points to Note when Mounting the Laser Scanner Unit-

    When removing or mounting the laser scanner unit, hold the front side and the left side of the laser scanner unit. Holding at the right side may cause color displacement due to the positional displacement of the reflection mirror.
    When mounting the laser scanner unit, fit the boss of the scanner unit into the slot of the machine,
    and be sure that the unit is secured in place.

    Also, check to see that the
    heights of the screw on the front side and the screw on the rear side are the same.


    LASER.JPG



    your PG10 Should have Black on both ends---

    pg10.JPG

    Bk is used to detect the reference BD signal and, as such, laser light is directed to the surface of the polygon mirror. In other words, the write start position in main scanning direction for Bk is determined based on actual
    measurement--

    on that iR3380 PG10/ u have an issue with MAGENTA in Main Scan direction
    pg10.JPG

    since u show the M off-set issue on a copy of a test print off the glass/
    OFF SET -M.JPG



    I would look at a DC PCB--issue and or the Laser Unit itself


    machine controls synchronization in main scanning direction to ensure the write start position of individual lines in main scanning direction.
    Synchronization occurs for each line of each color, and is controlled by the DC controller.
    Ok, we replaced the Laser Unit with no change. Then changed the DC Controller, its almost perfect but this is the PG10 now, could this just be a bad magenta drum?trilamdec13.pdf

  9. #9
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    irc3380 top half of copy is blurry

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    Re: irc3380 top half of copy is blurry

    U mean the white gap area on PG10 Magenta blocks/

    did u follow instructions/ & procedures for a Laser Replacement & the DC Controller replacement >
    did u put back the DCON settings from P PRINT ?

    (DC Controller replacement>the adjustment values (for ADJUST and OPTION) will return to their default settings. If there has been any change in a service mode item, be sure to update its setting indicated on the service label.)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: irc3380 top half of copy is blurry

    Quote Originally Posted by repeatcopiers View Post
    Ok, we replaced the Laser Unit with no change. Then changed the DC Controller, its almost perfect but this is the PG10 now, could this just be a bad magenta drum?trilamdec13.pdf
    Hello,

    My proposition may seem to be stupid, but have you cleaned or replaced the patch reeding sensors (ATRs) ?

    When replacing the laser assembly, you have to input all the new values that came with the new laser.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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