Hi all,
We've just bought a Canon CLC2620 from auction for our business. Turned it on, it boots ok, gets to the usual screen but it's sat saying "Printer Warming Up". It's completely unresponsive. Nothing on the screen responds and the physical buttons do nothing either. Considering this unit has come from auction, I'd like to factory reset it anyway so am just wondering if there's some kind of manual hard reset that can be done?
Thanks in advance.
Does it give error codeOriginally Posted by Gavstead
one of the drum unit is faulty you need to change it
Yes most likely a faulty drum or toner. Leave the machine on showng warming up walk away & leave it, machine will eventually throw an error code, come back here & let us know what code it thows.
Yes most likely a faulty drum or toner. Leave the machine on showng warming up walk away & leave it, machine will eventually throw an error code, come back here & let us know what code it thows.
No error code, everything is as you would normally expect except when it says "printer warming up" it just freezes there. Nothing is responsive.
If it was a faulty drum unit, wouldn't I get some kind of message about it?
Can you hear the machine running? if so leave it on it should eventually show an error code.
How long should I leave it? I had it on in that state for a good couple of hours and the most it did was go into standby. When I woke it up it just resumed its frozen state of warming up.
Ok thanks. Will try leaving it on as long as possible.
If you've left it on for a few hours & no error it may not be the drum or toners.
Is the control panel locked up, do any buttons work? can you enter service mode?
Most likely it will be the drums.
Best answer..
Call for service.
Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC
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