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  1. #1
    Technician I.D.S.'s Avatar
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    Question Canon imageRunner ADVANCE 2030: Stupid Question

    I'm currently helping a client troubleshoot a machine remotely. The machine is a Canon imageRunner ADVANCE 2030. I've never seen or worked on this model before so I'm completely clueless. Is there a way to show the toner level on the display panel? If so, how do I go about doing that? Does anyone have the user manual/guide for this machine? I Googled it, but of course, when it comes to manuals...

    Thanks in advance!

  2. #2
    Service Manager 10,000+ Posts
    Canon imageRunner ADVANCE 2030: Stupid Question

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    Re: Canon imageRunner ADVANCE 2030: Stupid Question

    Quote Originally Posted by I.D.S. View Post
    I'm currently helping a client troubleshoot a machine remotely. The machine is a Canon imageRunner ADVANCE 2030. I've never seen or worked on this model before so I'm completely clueless. Is there a way to show the toner level on the display panel? If so, how do I go about doing that? Does anyone have the user manual/guide for this machine? I Googled it, but of course, when it comes to manuals...

    Thanks in advance!
    ------------------------------------------------

    Check the toner level through RUI (Remote User Interface)type IP in browser address bar to bring up RUI/ in there u can check & do various operations


    Basic Operation Guide

    imageRUNNER ADVANCE C2030/C2030H/C2025H/C2020/C2020H Basic Operation Guide




    NOTE
    --
    The Developing Assembly supply count is reset in the case that the Toner Container is
    removed and then installed while absence of toner is detected, print operation is made,
    and then presence of toner is detected. Therefore, there is no need to reset the service
    mode. Note that the supply count is not reset in other cases.
    Because the Hopper Assembly in this equipment is very small, printing cannot be
    executed after absence of toner in the Toner Container is detected. Therefore, the
    3-level display, which is available with the existing models, is not available.
    In the case that the Toner Container is replaced while continuous printing is available,
    warning message will not be cleared.
    To clear the warning message, select the following: User Mode > Adjustment/
    Maintenance > Replace Toner While Printing Is Still Possible, and then select the target
    color.
    Example: when selecting black
    A message “Did you replace the black toner while printing was possible? (Perform this
    operation only if toner was replaced when printing was possible.)” is displayed. By
    selecting “Yes”, the supply count is reset and the warning is cleared.
    Last edited by teckat; 09-12-2013 at 10:52 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon imageRunner ADVANCE 2030: Stupid Question

    System monitor,consumables on control panel

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